Coupon Codes Limited to the Event Day of the Week In the past, a coupon was designated to a specific event with recurring dates and times. But, there was no way to prevent a ticket buyer from using the coupon on the most popular days. Now, you can create your own coupon code or import…
Read more
Another Feature Request completed! The request had said the following: When searching for a customer, allow me to search by phone number or company name. Please include customer phone numbers as search key fields so that we can find someone when all we have is their phone number from caller ID. The customer search tool…
Read more
For all ThunderTix plans, we now offer a barcode scanning alternative with our new feature that allows you to check-in from the guest list. How to Check-in from the Guest List: Login to ThunderTix on your phone, tablet or computer. Click on the Manage button next to your desired event. From this page, click the…
Read more
Confirmation emails are now optional. On the checkout page for any new order, you can choose not to send the confirmation email and any attached tickets to your customers. To prevent a confirmation email, just check the box alongside the customer email address. Your customer’s information will still be saved to our CRM and email…
Read more
Facebook removed the ability to “Post Events to Facebook”, so we considered other ways to help you better promote your events. We now offer pre-created tweets to Twitter and Eventful integration for increased event promotion and visibility. Promote Your Event to Eventful Eventful is a popular way for customers to learn about events taking place…
Read more
No more downloading a rental agreement to fill out and send in! Purchase and rent ticketing hardware online! From the Hardware tab, you may now buy ThunderTix compatible hardware such as USB credit card readers for the box office window or barcode scanners. Simply enter the quantity of each item that you would like to…
Read more
On December 9, 2014, the following feature request was made: It’s been a long time coming, but capacity by ticket type is finally available! Thanks to everyone for your patience as we modified the programming around event capacities to make this frequent a reality. Now, you can set a capacity on a specific ticket type…
Read more
Event Reminder Emails On December 4, 2014, the following feature request was made: “How about an e-mail reminder that is automatically sent XX days before an event – “Just a reminder about your tickets for tomorrow’s show!” Especially useful for people who make reservations weeks or months in advance.” And that is precisely what we’ve…
Read more
You asked for improved reporting around ticketing exchanges and multiple events, the ability to refund money after tickets have been exchanged, and you suggested that comments from orders be copied over to new exchanged orders. We did them all and more! Read details below: Refunds Allowed on Exchanged Orders Yes, Virginia, you may now refund…
Read more
Replicate It and Save Time Creating Events! Need to create a new event in ThunderTix that is similar to one you’ve already done in the past? Let’s say you have an event where most of the information is identical to a new one you want to create. Our new “Replicate” feature will save time by…
Read more
