Tools designed for your entire team and audience

From black box theatres to cabaret tables, we create interactive seating charts tailored to your venue. Include accessible seating with customizable labels for wheelchair, companion, and hearing-accessible seats.

Sell tickets for performances, classes, timed entry, and recurring events without a seating chart. Set capacities by date or ticket type, create unlimited price options, manage waitlists, and support flexible event formats from one simple setup.

Support for every subscription model — multi-venue packages, flex passes, "First Fridays," event vouchers, and mini-season bundles. Limit redemptions by section or performance with punch-card style passes.

Customize your eTickets with your logo, sponsor graphics, policies, and event details. Add a background image for a branded or souvenir-style ticket. Each ticket includes a scannable barcode and is delivered instantly after purchase.

Check in guests fast with mobile or handheld scanners. Use iOS and Android apps — or integrated Janam, Zebra, and Chainway scanners — for reliable barcode and QR code scanning, duplicate ticket prevention, and real-time attendance tracking.

Easily print traditional tickets on demand — whether you're using industry-standard Boca printers or compact, budget-friendly label printers. We customize your tickets to work seamlessly with your box office setup.

Manage your entire audience from one secure, built-in CRM. Every ticket purchase creates a complete patron profile with contact details, purchase history, donations, memberships, and notes. Segment, search, email, and export your data — all while keeping customer information private and under your control.

Prompt patrons to give during checkout and let them choose which campaign to support. Optional round-up donations make giving effortless and impactful.

Create membership tiers with built-in benefits — season subscriptions, ticket discounts, exclusive perks, and automatic donations. Track members, renew easily, and grow loyal supporters.

Boost revenue with customizable gift cards. Add themed graphics and schedule delivery for birthdays, holidays, or special occasions. Track redemptions, balances, and patron credits automatically.

Get clear, actionable insights delivered daily by email and in your dashboard. Track sales, new customers, coupon redemptions, and event trends. Compare current sales with previous periods and monitor Net Promoter Scores by event.

Allow patrons to pay what they can afford, making your events more accessible. Ideal for preview nights, fundraisers, or community-driven performances.

Create event descriptions and social posts faster with AI tools built into ThunderTix. Generate polished promotional copy, streamline event setup, and give small marketing teams a quicker path from listing an event to promoting it.

Connect ThunderTix to AI assistants like Claude and ChatGPT with our MCP connector. Ask plain-English questions, create custom reports, build graphs, and visualize ticket sales, attendance, event performance, and patron activity using live ThunderTix data.

Reach the right audience with the right message — at the right time. Use powerful CRM filters to target specific patrons, then send branded, personalized emails directly from ThunderTix. Track opens, clicks, bounces, unsubscribes — and even total revenue generated from each email campaign.

From pre-show reminders to post-show surveys and donation thank-yous, we handle email communication for you automatically. We double-check email addresses at checkout using typo detection and third-party validation so tickets are delivered. Fewer bounces, more reliable delivery, and better patron engagement.

Create unlimited coupon codes for any occasion. Apply percentage-off, dollar-off, or BOGO discounts to events, performances, ticket types, seating sections — even season passes. Automate group discounts and import codes in bulk.

Collect key details during checkout — like allergies, t-shirt sizes, or how a donor wants to be recognized. Ask patrons where they heard about you, then follow up after events with post-show surveys. All responses are saved and searchable in your CRM.

Give staff, volunteers, and renters access to exactly what they need — without exposing unnecessary tools or data. Set event-specific permissions, support box office sales, and keep daily operations simple for every user role.

Create volunteer roles, assign opportunities, and track participation. Volunteers can sign up online or be added manually — perfect for theatres powered by community support.

Streamline your venue rental process by giving renters secure, limited access to only their own event data. With event-specific user permissions, renters can view real-time guest lists and sales reports — no more back-and-forth with your busy box office staff.

Sell merch, parking, and concessions as add-ons during checkout or use the lightning-fast box office portal to ring up sales at intermission. Fully integrated with Square and Stripe Terminals for quick on-site payments.

Make your public event pages feel like a true extension of your website. Upload your own logo and footer graphics, choose your preferred fonts, adjust colors, and customize buttons to match your brand style — no coding needed. Custom CSS allows fine-tuned control for advanced users.

Get help from real people who know ticketing, box office operations, and live performance venues. Our team answers questions every day, including holidays, so your staff is not left waiting when tickets are on sale or patrons are at the door.