Surveys for Events, Donations, Volunteers, and Classes

Custom forms & surveys

Custom forms for event ticketing, right in your checkout.

ThunderTix puts custom forms for event ticketing right in your checkout — add questions to any ticket, package, or donation, then find every answer on the order, the guest list, and your reports. Because it's built in, there's no separate form or survey tool to wire up.

Built into ticketing checkout · required or optional · answers in your reports

Ask during ticketing

Attach custom forms to any event ticket, package, or donation.

Optional or required

Text fields or drop-downs, marked required only when it matters.

Answers in reports

Every response saves to the order and exports to CSV.

At checkout

Ask the right questions at ticketing checkout

Attach a custom survey form to any event ticket purchase, season package, or donation. Create as many questions as you like — open-ended fields or drop-downs — and mark each one required or optional depending on how critical it is to the sale.

As many custom questions as you need

“How did you hear about us?”, meal preferences for a gala, optional donor recognition names — build the form your event needs.

Required or optional, field by field

Make a question required when the answer is essential, optional when it isn't — you control it per question.

Built into ticketing, not bolted on

Unlike a standalone form builder, your forms live inside the event ticketing flow — so every answer ties to the ticket order, the event, and the patron, with no exports or second tool.

A note on conversions: keep non-essential questions optional. Forcing patrons to answer questions that don't apply hurts the checkout experience and can reduce ticket sales — ask no more than one or two questions that truly matter.

Custom forms for event ticketing shown during the ThunderTix checkout process
Your custom questions, right in the ThunderTix checkout flow.
Summer Musical Theatre Camp
Participant age11 Allergies / medicalPeanuts Emergency contactM. Alvarez Prior experienceBeginner
Registration details captured once, saved to the roster.
Classes, camps & student programs

Registration forms for classes and camps

Collect the key details during registration for youth programs, workshops, and camps — participant age and gender, medical or dietary restrictions, emergency contacts, and prior experience or skill level. Each response saves to the order and event, so prepping class rosters is quick and opening day runs smoothly.

Running a full program? ThunderTix class & camp registration adds signed liability waivers, tuition tiers with early-bird pricing, living rosters, and per-session check-in — with these registration forms built in.

After the event

Automated post-event surveys

Gather feedback while the experience is still fresh. ThunderTix automatically sends a customizable survey to attendees after the event as part of your post-event email — on any ThunderTix plan.

Ask what mattered

“What could we improve?”, “How was check-in and seating?”, “Would you recommend this event?”

Sent automatically, tied to the record

Responses link back to the event and customer, giving you real-time insight to improve programming, hospitality, and marketing.

How was your evening?
Would you recommend us to a friend?
A branded post-event survey, sent for you automatically.
More places forms help

Donation and volunteer forms, too

The same custom form fields work anywhere patrons interact with you — not just event ticket checkout.

Donation & fundraising forms

Let donors personalize their giving:

  • Indicate gifts in memoriam
  • Mark a donation anonymous
  • Add names for recognition in printed programs

Answers are tied to the donation record and available in reports.

Volunteer application forms

Build a form into your volunteer signup to collect:

  • Shift preferences and availability
  • Relevant experience
  • Accessibility needs or scheduling restrictions

Answers attach to each volunteer's profile to help admins approve or assign roles.

Reporting

Survey results you can actually use

Every answer is tracked by event, tied to the individual survey and to each customer order — ready to read on screen or export for deeper analysis.

  • View on-screen survey reports or export to CSV any time
  • Filter responses by date, event, or campaign before exporting
  • See key answers right on the event guest list to assist at check-in

Best practice: keep it short

Ask no more than one or two important questions, and require as little as possible so you don't impede the purchase.

Choosing a vegan, fish, or meat option for an included dinner is worth requiring. Asking whether a patron is new to your organization is not — make that one optional.

Questions, answered

Custom forms for event ticketing — FAQ

Can I add custom forms and survey questions to event ticketing checkout?

Yes. ThunderTix lets you attach a custom survey form to any ticket purchase, season package, or donation. Create as many custom questions as you need, using open-ended text fields or drop-downs, so you collect exactly the information your event requires right at checkout.

How is this different from a standalone form builder?

Your custom forms live inside ThunderTix ticketing, so every response is automatically tied to the ticket order, the event, and the patron's record — no exporting from a separate form tool and re-importing. You build your event ticketing forms once, and the answers appear on the order, the guest list, and your reports.

Can I make survey questions required or optional?

Each question can be set required or optional, field by field. We recommend keeping non-essential questions optional — forcing patrons to answer questions that don't apply hurts the checkout experience and can reduce ticket sales. Aim for one or two important questions.

Can I use custom forms to collect class and camp registration details?

Yes. Registration forms can capture participant age, medical or dietary restrictions, emergency contacts, and experience level, all saved to the order and event for easy roster prep. For full class and camp registration with signed waivers, tuition tiers, and per-session check-in, see ThunderTix class registration software.

Does ThunderTix send automated post-event surveys?

Yes. ThunderTix automatically emails a customizable post-event survey to attendees after the event, on any plan. Ask what could be improved, how check-in and seating went, or whether they'd recommend the event — every response links back to the event and customer.

Where do survey and form responses show up, and can I export them?

Every answer is saved to the customer order and tracked by event. View on-screen reports, see key answers on the guest list at check-in, filter by date, event, or campaign, and export everything to CSV whenever you need it.

Can I collect custom forms for donations and volunteers?

Yes. Donation forms let donors give in memoriam, stay anonymous, or add names for public recognition, with answers tied to the donation record. Volunteer application forms collect shift preferences, experience, and accessibility needs, attached to each volunteer's profile.

Your audience is talking — start listening

With ThunderTix, it takes just minutes to launch branded custom forms and surveys inside your event ticketing.