Event Restricted Access

Event Restricted Access · User Permissions by Event

Give renters and promoters their numbers, not your whole account.

ThunderTix is ticketing software for venue rentals, presenting houses, and co-promoted shows. Event Restricted Access gives each renter, promoter, or partner a login limited to their own events, with real-time sales and self-serve reports. Your customer data and financials stay private.

Per-event permissions Self-serve sales reports Customer data stays private Access expires with the event
Limit access by event View-only, edit, or sales access Real-time reporting Access expires with the event
Permissions by Event

User permissions scoped to individual events

Most event ticketing software offers all-or-nothing user access, which puts your financials, customer data, and business processes at risk. ThunderTix lets you grant visibility to specific users based on individual events, so venue renters, promoters, and temporary staff can help sell tickets without seeing your entire operation.

Think of it like handing a valet the keys to your car, not your entire house. Each event restricted user sees only the events you assign, with exactly the user permissions you choose.

Riverside Touring Co. · Hamlet, Fall Run
View real-time ticket salesAllowed
Download sales reportsAllowed
Sell tickets for this eventAllowed
Full customer databaseHidden
Other events & account financialsHidden
Self-Serve Reporting

Renters pull their own sales reports

When a touring troupe or outside promoter books your venue, they want to know how sales are going. Sometimes weekly, sometimes daily. Every request means your box office staff logging in, pulling reports, and emailing files, over and over.

With Event Restricted Access, renters and performers log in anytime to view real-time ticket sales and download their own reports as often as they want, straight from the same ticket software that sold the seats. Your team gets out of the middle entirely.

See the full reporting suite
Hamlet · Fall Run · Sales summary
Live · updated 2 minutes ago
312
Tickets sold
$12,480
Gross sales
Download report View guest list
Shared Selling

Sell together, or let partners sell on their own site

Restricted users can sell tickets alongside your public events, or embed their event’s checkout directly on an external website. A touring company promotes to its own audience while every order flows into your ticketing software, your gateway, and your reporting.

One inventory, one source of truth, and no reconciling spreadsheets after the run closes.

Explore website embed options
tickets.yourvenue.com
The NutcrackerBuy
Winter Jazz SeriesBuy
Hamlet · Fall RunBuy
riversidetouring.com
Hamlet · Fall RunEmbeddedBuy
Granular Control

Choose the level of access, change it anytime

Set each restricted user to view-only, edit, or sales access per event. Your core staff keep their account-wide roles, and this tool layers additional access rules on top without compromising operational security.

Best of all, there’s nothing to remember when the show closes. Access is tied to assigned events, so once an event expires, the user simply sees no active events at their next login. Keep the login active for their next booking, or remove them from an event or deactivate the account anytime with one click. Either way, you don’t lift a finger to stay secure.

View-only
See sales, guest lists, and reports
Edit
Manage details for assigned events
Sales access
Sell and comp tickets for assigned events
Event ended · access expired automatically
Built For

Who venues share access with

Ticketing software for venue rentals has to serve more than one team. Presenting venues, rental houses, and co-promoted shows all run on trusted outside partners, and Event Restricted Access gives each one the right tools.

Venue renters

Community groups and outside producers who book your space get real-time visibility into their own event, and nothing else.

Tour operators & troupes

Touring productions track their run’s sales daily without a single call to your box office.

Third-party box office partners

External sellers get sales access to specific events while your box office keeps full account control.

Seasonal & temporary staff

Ramp up for a big event with focused access that expires when the season does. Pairs with volunteer management for front-of-house teams.

Access Without Exposure

Share the work, protect the data

Every restricted login is scoped, logged, and reversible. Third parties get what they need to succeed, and your operation stays yours.

Data stays private

Event restricted users see their own ticket sales and financial data without your full order history or patron database.

No admin-level risk

Core staff keep account-wide permissions. Restricted access layers extra rules on top, never underneath. Learn more about trust and security at ThunderTix.

Zero-maintenance access

When an assigned event expires, it disappears from the restricted user’s view automatically. No revocation checklist and no lingering exposure, though you can adjust or deactivate any login in one click whenever you choose.

The Box Office Time Saver

“How are ticket sales looking? Can you send an updated report? Any changes since yesterday?”

Sound familiar? Every renter request means logging in, pulling reports, and emailing files, and it pulls your team away from serving patrons. Event Restricted Access removes the box office from the equation entirely. Renters log in, see their numbers, and download what they need. It’s simple, it’s secure, and it’s one more way ThunderTix makes venue rental ticketing painless for your team.

FAQ

Venue rental ticketing and user permissions, answered

Yes. Event Restricted Access lets you grant each user visibility into only the events you specify, with view-only, edit, or sales access per event. It’s designed for venue rentals, presenting houses, and co-promoted shows where outside partners need limited logins.
Yes. Renters and promoters log in anytime to view real-time ticket sales for their events and download their own reports as often as they want, with no requests to your box office staff.
No. Restricted users see only the events you assign and only their own sales and financial data. Your full order history, patron database, and account financials stay hidden.
Yes. Users with sales access can sell and comp tickets for their assigned events, alongside your public events or embedded on their own website, with every order flowing into your account and reporting.
No. Access is tied to assigned events, so when an event expires, the restricted user simply sees no active events at their next login. There’s no harm in keeping the login active until their next booking. If you ever want to, you can remove a user from an event or deactivate their login entirely with one click.
Venue renters, tour operators and touring troupes, third-party box office partners, and seasonal or temporary staff. Any venue that rents its space or co-promotes shows can share focused access safely.

Work with partners on your terms

Join the venues that trust ThunderTix as their ticketing software for rentals, co-promotions, and partnerships. You stay in control, always.