Keep 100% of your ticket price
With Pass-Through pricing, your patrons cover the ticketing and processing fees at checkout. There is no monthly plan fee and no separate card processing fee. Prefer to pay per ticket and use your own payment gateway? Our monthly plans are still here.
Simple, predictable pricing
for live events
Pay a flat fee for each ticket you sell and 0% of your ticket sales, invoiced once a month. Your fees stay the same as your ticket prices grow, and you keep the payment gateway you already use.
Pass-Through
Reserved seating, general admission, and the full ThunderTix toolkit. One rate, paid by the patron.
Tickets under $10: 4.85% + 65¢
No monthly fee
Requires Stripe
Plan highlights
- You receive the full face value of every ticket
- No monthly plan fee and no minimums
- Free seating charts
- Email branding and mass email included
- Email validation included
- Free tickets carry no fee
- Option to absorb fees for an all-in price §
Pass-Through Plus
Everything in Pass-Through, plus your own domain, SMS ticket delivery, and Meta ad attribution.
Tickets under $10: 4.85% + 79¢
No monthly fee
Requires Stripe
Plan highlights
- Everything in Pass-Through
- Custom domain (tickets.yourdomain.com)
- SMS ticket delivery
- Meta Conversions API (CAPI) for ad attribution
K-12 Schools
The same Pass-Through plan at a lower rate for verified K–12 schools and districts. †
Same rate on tickets under $10
No monthly fee
Requires Stripe
Plan highlights
- Everything in Pass-Through
- District & multi-school season passes
- Volunteer-friendly setup
- Free tickets carry no fee
- We confirm your school during setup †
No per-ticket add-ons. These come with every Pass-Through plan:
- Mass email
- Website embed
- Classes & workshops
- MCP server for Claude & ChatGPT
Some ticketing platforms add a per-ticket charge for each of these. Your per-ticket rate stays the same with all four turned on.
Included with Pass-Through and Pass-Through Plus
Email Branding + Mass Email Credits
Send receipts and marketing email from your own domain at no monthly charge. Every ticket or class enrollment you sell earns 5 email credits, and credits never expire. Need more? 4,000 credits are $10.
Email Validation
Checks every patron email at checkout so tickets and receipts reach a real inbox. Included, no per-ticket charge.
All Pass-Through plans require Stripe for payment processing. Sales pay out directly to your bank account.
How a $30 ticket works on Pass-Through
Patron pays fees
You absorb fees
Monthly plans
A flat fee per ticket and 0% of ticket sales, with the payment gateway you already have. Choose these if your city, county, or institution requires Authorize.net, Moneris, or another processor. Card processing is billed separately by your gateway.
General Admission
Best for live music, small community theatres, festivals, and open-seating events.
$20/mo includes first 20 tickets
Plan highlights
- General admission ticketing
- Section caps & per-type scanning
- Timed-entry support
- Multi-venue season passes
- Free events stay truly free **
Reserved Seating
Performing arts centers, dinner theatres, music venues, anywhere patrons pick a seat.
$25/mo includes first 20 tickets
Plan highlights
- Reserved & general seating
- Custom interactive seating charts *
- Tables, boxes, balconies, curves
- ADA + companion seat linking
- Multi-venue season passes
White Glove
Hand it off. We build your events, charts, and campaigns. Set it, then sell it.
$195/mo includes first 100 tickets
Plan highlights
- Everything in Reserved Seating
- Free seating chart & account setup
- We design your ticket templates
- We build your public event pages
- Branded subdomain (tickets.yourdomain.com)
- Meta Conversions API (CAPI) for ad attribution
- Thermal ticket printing for walk-ups
- Branded receipts + mass email
Every plan includes the full toolkit
Whichever plan you choose, every ThunderTix account gets the same box-office tools, integrations, and unlimited human support.
Box office & patron tools
- Unlimited human support
- Private CRM & unlimited users
- Automatic RFM scoring on every patron
- Patron lifecycle stages (new, active, lapsed, won-back)
- Multi-venue season & flex passes
- Volunteer management
- Unlimited exchanges & coupons
- Free events stay truly free **
- Nightly payouts
- Automated event reminders
- Post-event emails & surveys
Revenue beyond ticket sales
- Fundraising & donations
- Merchandise & concessions
- Gift cards, sold online and at the box office
- Memberships
- Ticket Assurance: patrons pay 10% to cancel for any reason; you keep 65% of every upgrade
On Pass-Through
- Donations, merchandise, memberships, and other non-ticket items: 4.85%
- Class enrollments: same per-enrollment fee as tickets on your plan, plus 4.85%
- Mass email credits: 5 per ticket or class enrollment sold, never expire; 4,000 more for $10
- Custom domain, SMS ticket delivery, and Meta CAPI: included with Pass-Through Plus
On monthly plans
- Donations: 2% credit / FREE check
- Gift cards: 2%
- Merchandise sales: 2%
- Memberships: 2%
- Email Branding add-on: $10 / mo, with branded receipts, mass email, and 4,000 emails/mo included, then 1¢ per 5 emails
- Email Validation add-on: available on request
- Thermal ticket printing add-on: $199 one-time setup (included with White Glove)
- Branded subdomain add-on: (included with White Glove)
- Meta Conversions API (CAPI) add-on: $20 / mo, requires branded subdomain (included with White Glove)
Showing pricing.
Integrations included
- Stripe, Square, Authorize.net, Moneris
- Mailchimp + Constant Contact
- Google Tag Manager & analytics
- Zapier (1,000+ apps)
- ThunderTix Developer API
- ThunderTix MCP server (Claude, ChatGPT, Cursor)
- GL accounting codes & deferred revenue reporting
* Custom interactive seating charts: Our team builds every chart for you. Each chart has a one-time setup fee of $0.55 per seat, with a minimum of $250 per chart. Nonprofit discounts available, just ask.
** Free events stay truly free: A $0 ticket carries no fee.
** Free events stay truly free: Tickets issued as part of a season pass, flex pass, or discounted to $0 with a coupon or gift card count toward your monthly ticket totals. Only manually comped $0 tickets on single events, and tickets to fully-free events, are excluded from billing.
† School verification: The K-12 Schools rate is available to verified K–12 schools and school districts. We confirm eligibility during setup.
‡ Pass-Through pricing: Fees are added to each order as line items your patron pays: a convenience fee per ticket (89¢ on Pass-Through, 99¢ on Pass-Through Plus, 65¢ for K-12 Schools; tickets under $10 are 65¢ on Pass-Through and 79¢ on Pass-Through Plus) plus a processing fee on the order total, including convenience fees (4.85%, or 3.95% for K-12 Schools). The processing percentage covers card processing, so there is no separate processing charge. Cash, gift card, and voucher payments carry no convenience fee. ThunderTix fees are not returned on refunds. Pass-Through requires you to process payments through Stripe, connected in ThunderTix; other payment gateways do not qualify. Pass-Through rates are in USD.
§ Absorbing fees: When you choose to absorb fees, the patron pays the listed price only and the fees are deducted from your proceeds. On a $100 ticket on Pass-Through, the patron pays $100.00 and you receive $94.48 ($0.89 convenience fee plus $4.63 processing, figured as 4.85% of the price before fees).
Ready to ticket smarter in 2027?
Start a free trial in minutes, no credit card required. Or talk to our team and we’ll help you pick the right plan for your venue.