Concert ticketing and patron CRM, finally in one system
ThunderTix is the box office, CRM, and fundraising platform built for symphonies, orchestras, chamber ensembles, choirs, and concert series. Sell single concerts and bundled series, track every attendee and donor in one place, and get RFM scoring and lifecycle staging the moment you import your history, all at a fraction of enterprise pricing.
Most symphonies and ensembles run their box office on one system and their patron relationships on another, or pay enterprise prices for a platform like Tessitura to get both. ThunderTix does both in one place: sell single concerts and concert series, track every attendee and donor in a single record, and add fundraising, branding, and mass email without licensing extra modules. The organizations moving to us keep saying the same thing, that they wish they'd found us sooner.
Purpose-built for
Your attendees and your donors, in one record
This is what sets ThunderTix apart. Import your customers, their past concert purchases, and their donation history, and ThunderTix instantly builds RFM scoring and lifecycle staging for every patron, something a standalone CRM simply cannot do on its own, because it never sees the ticket sales. Here, ticketing and CRM are the same system, so the insight is automatic and included at no extra charge.
- RFM scoring (recency, frequency, monetary) calculated from real concert and donation activity.
- Lifecycle staging that tags first-timers, regulars, lapsing patrons, and major donors automatically.
- One profile per patron: tickets, donations, seat preferences, and contact history together.
- No separate CRM subscription and no per-module fees.
Sell a season, a single concert, or both
Bundle a concert series so patrons subscribe once and lock in their seats for the whole season, then let them add individual concerts and special events on top of the package. Renewing subscribers can keep the same seats year over year, and single-concert buyers can always purchase one night at a time.
- Bundled concert series and flexible multi-concert packages.
- Add-on concerts and specials layered onto a series purchase.
- Same-seat renewals for returning subscribers.
Same seats, season after season
Your subscribers are your most valuable patrons, and the seats they love are part of why they renew. ThunderTix lets returning subscribers keep their exact seats year over year, with renewal offers that go out before single concerts open to the public, so loyal patrons are never bumped and churn stays low.
- Returning subscribers keep the same seats automatically.
- Renewal window opens before single concerts go on sale.
- See who has renewed, lapsed, or upgraded at a glance.
Raise more, because giving lives with ticketing
For a symphony, ticket buyers and donors are often the same people, so they belong in the same system. Collect donations at checkout, run dedicated campaigns, and see each patron's giving right beside their concert history, which is exactly what powers accurate lifecycle staging and smarter asks.
- Round-up and open donations at checkout, plus standalone campaigns.
- Giving history attached to every patron profile.
- Segment appeals by RFM and lifecycle stage, not guesswork.
Built for symphonies, orchestras, and ensembles
From the first concert on sale to the year-end appeal, these tools live in a single system, with no add-on modules to license.
Concert series & subscriptions
Bundle a full season into a subscription, with flexible packages and same-seat renewals for returning patrons.
Single concerts & add-ons
Sell one-off concerts and let subscribers add specials like a holiday pops or gala on top of their series.
Reserved seating & GA
Give patrons a beautiful custom seating chart for the hall, or run general admission for recitals and community concerts.
Patron CRM with RFM & lifecycle
A real CRM that scores and stages every patron from actual ticket and donation activity, automatically.
Donations & fundraising
Collect gifts at checkout and run campaigns, with every donation tied to the patron's profile.
Mass email marketing
Send targeted email to segments built from real behavior, with opens-and-clicks tracking, no separate email tool required.
Your brand, your domain
Match your organization's look, and optionally sell on your own branded domain such as tickets.yoursymphony.org.
Merch & a shop page
Sell recordings, scores, and branded merchandise alongside tickets or as a standalone shop.
Gift cards & account credits
Sell gift cards, issue account credits, and even import existing gift cards and open credits from your old system.
Import from other systems
Bring in customers, past concert purchases, and donation history, and get RFM and lifecycle insight from day one.
Nightly deposits
Ticket revenue deposits nightly to your bank through your own payment gateway, no waiting on payouts.
AI insights
Ask questions in plain language and let built-in AI surface sales and patron insights without building reports.
Changing systems mid-season? Bring everything with you
The biggest fear in switching ticketing systems is losing your history and your momentum. With ThunderTix you don't. Import your patrons, their concert purchase history, and their donations, and your RFM scoring and lifecycle staging are ready immediately. We even import gift cards and open account credits so no patron loses a balance, and we can import ticket sales for concerts already on sale in the upcoming season, so you can move over mid-season without asking patrons to rebuy.
- Import customers, concert purchase history, and donation records.
- Import existing gift cards and open account credits, balances intact.
- Import ticket sales for upcoming-season concerts already on sale.
- RFM and lifecycle insight the moment your data lands.
Everything a symphony needs, for a fraction of the cost
Many organizations assume a real ticketing-plus-CRM platform means an enterprise price tag and a system like Tessitura. It doesn't. ThunderTix delivers ticketing, patron CRM, fundraising, email, and merch in one system, on flat, transparent pricing, so you keep your revenue and your budget.
One system, one bill
Ticketing, CRM, RFM and lifecycle, fundraising, and mass email are all included. There are no separate modules to license and no bolt-on CRM subscription.
Flat, honest pricing
A monthly plan plus a flat cost per ticket, never a percentage of your sales. A $25 ticket and a $250 ticket cost the same to sell, and comp tickets are always free.
Real symphonies, running on ThunderTix
These are live box offices, concert packages, and branded storefronts built by orchestras and ensembles on ThunderTix today.
"Why hadn't we heard of ThunderTix sooner?"
It's the reaction we hear again and again as more symphonies, orchestras, and ensembles switch. They expected to trade budget for capability, and instead found both in one place.
Questions arts organizations ask before switching
The best fit for a symphony, orchestra, or ensemble combines concert ticketing and a patron CRM in one system, so attendees and donors live in a single record. ThunderTix does exactly that: sell single concerts and bundled concert series, track giving alongside ticket history, and get RFM scoring and lifecycle staging automatically, plus fundraising, mass email, branding, and merch, all included rather than licensed as separate modules.
Yes. You can bundle a full concert series into a subscription so patrons lock in their seats for the season, sell single concerts individually, and let subscribers add optional specials such as a holiday concert or gala on top of their package. Returning subscribers can keep the same seats year over year.
Yes, and this is the core advantage. Because ticketing and CRM are the same system, ThunderTix builds RFM scoring (recency, frequency, monetary) and lifecycle stages from real concert purchases and donations together. A standalone CRM can't do this on its own because it never sees the ticket sales, and there is no extra charge for it in ThunderTix.
Yes. You can import your patrons, their past concert purchase history, and their donation records. As soon as that data lands, ThunderTix generates RFM scoring and lifecycle staging for every patron, so you get the insight immediately rather than waiting to rebuild years of history.
Yes. ThunderTix can import ticket sales for concerts already on sale in your upcoming season, so patrons who have already bought keep their tickets and you don't have to ask anyone to rebuy. That makes it practical to move to ThunderTix in the middle of a season and start benefiting from the CRM right away.
Yes. You can sell gift cards and issue account credits in ThunderTix, and you can import existing gift cards and open customer credits from an outside system so no patron loses a balance in the move.
Yes. Donations and fundraising campaigns, mass email marketing, branding, and merchandise sales are all built into ThunderTix. Because they share one patron database, your appeals and campaigns can target segments based on actual concert and giving behavior.
Enterprise arts platforms are powerful but often carry significant annual costs and lengthy implementations. ThunderTix offers ticketing and CRM in one system on a flat monthly plan plus a flat cost per ticket, with no percentage taken from your sales and no separate CRM module to license, so you get comparable core capability for a small fraction of the price. See the pricing page for current plans.
Ready to bring it all into one system?
Concert ticketing, patron CRM, fundraising, and email, together at last, and priced for an arts budget. Start a free trial or book a demo and see your patrons and donors in one place.