Sell Merchandise & Concessions

Merchandise · Concessions · Online Shop

Every ticket is a chance to sell a little more.

ThunderTix lets you sell merchandise and concessions everywhere your patrons buy: alongside tickets at checkout, with season packages and memberships, at the concession stand, or in a stand-alone online Shop on your public ticketing site. And since ticket buyers are already coming to the show, merch sold with tickets is simply picked up at the venue. No shipping costs, no packing time.

Sell with tickets & packages Stand-alone online Shop Per-event product control Tablet-fast concessions
Variants like size & color Sales by product reporting Square & Stripe Terminal Live inventory tracking
Four Ways to Sell

Sell products with tickets, packages, memberships, or your Shop

What began as a way to sell products with tickets has grown into a complete merchandise engine. Offer items alongside any event at checkout, bundle them with season packages, include them as part of a membership, or sell them year-round in your online Shop.

Selling with tickets is the sweet spot, because your patrons are already on their way to the show. When their ticket is scanned at check-in, ushers are notified that merchandise was included with the order and can point them straight to the merch table for pickup. No shipping fees, no boxes to pack, and no waiting.

Every channel feeds the same inventory, the same reporting, and the same patron record. One product catalog, everywhere your audience buys.

Where products can sell
Event checkout Season packages Memberships Online Shop page
Built-In Ecommerce

A stand-alone Shop page on your public site

Your ThunderTix public site includes a dedicated Shop page, a true ecommerce storefront for year-round merchandise that isn’t tied to any performance. Hoodies, mugs, posters, and gift-worthy items sell in July just as easily as on opening night.

You choose which products appear in the Shop and which stay event-only, so the storefront always reflects what you actually want to sell today.

tickets.yourvenue.com/shop
Season Hoodie $45Add
Logo Mug $14Add
Season Poster $18Add
Drink Koozie $6Add
Event-Specific Control

Decide exactly where each product appears

Make a product available for all events, no events, or only the ones you choose. A live album belongs at the band’s release party, cast flowers belong at the theatrical performances they celebrate, and a commemorative t-shirt belongs at the single show it was printed for.

Event-only merchandise never clutters your general Shop, patrons see only the products that apply to the event they’re attending, and your admin panel stays organized even with rotating seasonal or one-off items.

Live at the Rialto CD · Availability
All events
Shop page only
Selected events
Album Release Party
The Nutcracker
Winter Jazz Series
Variants & Inventory

Sizes, colors, and stock that manages itself

Add products in minutes with your own pricing, descriptions, and images. Offer variants like size and color for apparel, and track every unit from the same dashboard as your ticket sales.

Toggle products on or off instantly, mark items as private to keep them off public pages, and adjust inventory as new stock arrives, even while ticket sales are live. Activate a product and it immediately appears for its linked events.

Tour T-Shirt
$25.00
Size
SMLXL2XL
Color
142 in stock Active
Concession Stand Software

Concessions built for the intermission rush

ThunderTix includes a streamlined product sales portal designed for tablets and built for high-volume, time-sensitive selling before curtain or during intermission. Tap to add products and quantities from one screen with no page reloads, then check out in seconds on connected card readers from Square and Stripe Terminal.

No separate concession stand POS to buy, no second system to reconcile. Wine, candy, or hoodies, your line moves and your guests get back to their seats.

Order Tracking & Reporting

Every product sale, tracked like a ticket

Get a complete history of every sale: order ID, buyer name, quantity, and payment, plus cumulative revenue for each product. It all lives in the same dashboard and reporting engine as your ticket sales, so product revenue never hides in a separate system.

Explore the full reporting suite
Tour T-Shirt · Sales
289
Units sold
$7,225
Product revenue
OrderBuyerQty
#48213Maya Rodriguez2
#48198James Torres1
#48174Linda Chen3
One System, Every Revenue Stream

Tickets, merch, and concessions in one place

Separate ecommerce and POS tools mean separate inventories, separate reports, and separate fees. In ThunderTix, product sales live inside the ticketing software your team already runs.

One dashboard

Products, tickets, donations, and gift cards share the same reporting, so you see total revenue per event at a glance.

No extra POS software

The concessions portal and connected card readers are built in. Nothing else to buy, install, or reconcile.

Inventory follows sales

Every purchase, online or at the stand, draws from the same live stock counts. No overselling the last hoodie.

Products, Wherever They Belong

A CD at the release party. Flowers for the cast on closing night. A hoodie that sells all year.

Some products belong to one unforgettable night, and some belong in your Shop year-round. ThunderTix handles both: assign a product to a single performance, a whole run, a season package, a membership, or your always-on storefront. Wherever your patrons are buying, the right products are waiting.

FAQ

Merchandise and concessions in ticketing software, answered

Yes. Products appear right alongside tickets at checkout, and you can also sell them with season packages, as part of memberships, or in a stand-alone online Shop on your public ticketing site.
Yes. Your public ThunderTix site includes a dedicated Shop page for year-round ecommerce. You choose which products appear there and which stay event-only.
Yes. Make any product available for all events, no events, or only the ones you select, like a CD sold only at a band’s release party or flowers offered only for certain theatrical performances.
Yes. A streamlined, tablet-friendly sales portal lets staff tap products and quantities from one screen and check out on connected Square and Stripe Terminal card readers, built for the intermission rush with no separate POS software.
Yes. Offer variants like size and color, adjust stock anytime, toggle products on or off instantly, and mark items as private to keep them off public pages. Online and in-person sales draw from the same live inventory.
They pick it up at the show. When a patron’s ticket is scanned at check-in, ushers are notified that merchandise was included with the order and can direct them to the merch table. There are no shipping fees and no time spent packing and mailing items.
Yes. Every product sale is tracked with its order ID, buyer, quantity, and payment, with cumulative revenue per product, all in the same dashboard and reporting as your ticket sales.

Turn every ticket sale into more revenue

From snacks to souvenirs, add merchandise and concessions to your ticketing in minutes. Need a hand? Our team is just a click away.