Event ticketing software that staffs your shows, too.
ThunderTix is ticketing software with volunteer management built in. Schedule ushers, greeters, and ticket scanners, let volunteers claim their own shifts, and track every hour, all inside the same ticket software that sells your seats.
Create volunteer roles inside your ticketing software
Define the roles your venue actually runs on: usher, greeter, ticket scanner, concessions, will call, backstage crew. Add descriptions, skill requirements, and color-coded labels so scheduling and oversight stay effortless as your team grows.
Because roles live inside your event ticketing platform, every assignment is already connected to the performance, the venue, and the patrons walking through the door.
Add volunteers in seconds
Let supporters sign up through your public ticketing site, or add them manually in your ThunderTix account. Any patron already in your ticket software can be marked as a volunteer with a single click. No separate volunteer management software, no duplicate database, no CSV shuffling between systems.
Your patrons and your volunteers are often the same people. Now their records are, too.
Volunteer
Volunteer
Patron
Assign shifts, or let volunteers claim their own
Attach volunteer opportunities to any event by specifying roles, shift times, and the number of people needed. Then either assign volunteers directly, or let them log in and self-schedule for open shifts.
This flexible approach cuts administrative overhead for your box office while giving volunteers the freedom to help when they’re available. It’s volunteer scheduling that runs itself, right from the same ticketing software your team already uses every day.
1 of 4 spots open Claim shift
2 of 3 spots open Claim shift
Fully staffed ✓ Full
Track volunteer hours and activity automatically
Every shift a volunteer works is logged automatically: hours and participation per person and per event. It’s ideal for grant reporting and compliance, for student and court-mandated service hours, and for recognizing the contributors who keep your theater running.
Export a full activity report anytime, straight from your ticket software. No spreadsheets, no sign-in binders at the door.
| Volunteer | Events | Hours |
|---|---|---|
| Maya Rodriguez | 18 | 64.5 |
| James Torres | 15 | 52.0 |
| Linda Chen | 12 | 41.5 |
Volunteer scheduling you can read in one look
For every performance, see exactly who’s signed up for each role. Rescheduling or editing a shift takes seconds, so your events are always fully staffed, and open spots are obvious long before curtain.
Because scheduling lives beside your event ticketing, the roster and the performance can never drift out of sync. Change the showtime, and the volunteer schedule follows.
One login. One database. One volunteer team.
Standalone volunteer apps mean another login, another export, another subscription. In ThunderTix, volunteer management is part of the same ticketing software that runs your box office.
Unified volunteer logins
Volunteers sign in through the same box office portal as staff, with role-specific permissions that show them only what they need.
Built-in communication
Email one volunteer or your entire team with built-in messaging: shift reminders, schedule changes, and thank-yous, all without a separate mailing tool.
Performance reporting
Export reports of volunteer activity, hours, and event assignments in a click, using the same reporting engine that powers your ticket sales data.
One of our fastest-adopted features
Volunteer management has become one of the fastest-adopted tools in our event ticketing software, helping theaters and venues of all sizes simplify operations and build stronger community engagement while increasing ticket sales.
Whether you’re organizing ushers, greeters, or backstage crew, it’s never been easier to schedule, track, and empower the people who make your shows possible.
Volunteer management in ticketing software, answered
Explore more of the platform
Volunteer management is one piece of a complete event ticketing software suite.
Barcode Ticket Scanning
Scan paper and mobile tickets with apps, handhelds, or USB readers.
Box Office Management
Sales, refunds, exchanges, and staff permissions in one place.
Patron CRM
Every patron and volunteer in one customer database.
Donations & Fundraising
Accept donations at checkout and run campaigns with goals.
Membership Management
Sell and renew memberships with member-only benefits.
Season Subscriptions
Season packages, flex passes, and automated renewals.
Start building your volunteer team
Volunteer management is included with every ThunderTix plan, with no extra fees and no add-ons. See how the ticketing software your box office runs on can schedule, track, and empower your volunteers too.