Author: admin

Valentines Update

Event Design Improved

Love…err…Change is in the Air! Creating Events is a little different…but it’s better! The next time you go to create a new event, or replicate an existing event, you may notice that the “look” may be a little different than you’ve grown accustomed to. We’ve improved the design! The options for building your next event…
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Reserved Seating Season Package

Season Packages for Reserved Seating Events

Reserved Seating Season Packages! Subscribers purchase reserved seating packages but I have to enter each event separately to insure the same seats are reserved at each event and email [ticket] purchaser. It would be great if we had the option to pick multiple events and select seating options and it automatically assigned seating.Francine R. The…
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2017 New Years Updates - Sort by Event Name

Sort by Event Name or Date

Sort Options For The Events Page Instead of all of our events listed being listed in alphabetic order it would be so much easier to have different options when it comes to sorting. If we had the option to sort our events by “Date” that would be ideal.Carrie L. When you login to the events…
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Clear Downloaded Event Reports

Faster is Better for Coupons and Downloaded Reports

Clear All Downloaded Event Reports I download two event reports for each show. I end up with a lot of downloads in the Downloads list. To clear the list, I must carefully click the X next to the report, then click OK. A simple “Clear all downloads” button would be extremely helpful.Ken G. And that…
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customer management

Improved Reporting and Management

Export Survey Answers by Event and Date We use the Survey feature to ask every customer how they heard about the show. We would like to be able to pull those results by some combination of date range, events, and “how heard” type. I would like to know how many people heard about an event…
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refund

Changes to Event Refunds

Event Refunds Have Changed IMPORTANT UPDATE REGARDING REFUNDS In the past, event refunds were made as a dollar amount that applied to the whole order. For reporting purposes and reconciliation, this made creating accurate reports very difficult when partial refunds were given. How should the refunds be applied to the order? To the tickets? If…
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Blocking and unblocking seats with ease

Improved Integrated Seat Management

Changes to the Administrative Interface When you first log in, we’ll take you on a brief tour of the most important changes. Complete watching the tutorial to learn about changes for selling your event, updating ticket prices and event info, so it will not load on your next login. All modifications to the administrative interface…
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Coupon by Ticket Type

Coupons by Ticket Type

Coupons Applied by Ticket Type! Have a coupon that only is specific for a certain ticket type value. (example: coupon for adult only tickets.) That way, coupons cannot be used on children’s tickets that already have a discounted value.Suzanne H. It’s finally here! When you create a new coupon code, you now have the option…
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Accept Donations Online

Fundraising Campaign Management

Online donations play a significant role for many our clients who use funds for outreach, theater programs, refurbishing and renovating old venues and more. Today, we are launching our new fundraising campaign management module to help manage donations through online giving. With each fundraising campaign, you can set suggested levels and ranges of giving for…
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Update Credit Card

Update Your Payment Method

Has you received a new credit card? Did the person who used to handle the financials of your ThunderTix account leave, making their payment method invalid? You can now update or change your credit card from within your ThunderTix account any time. Just go to your Account Settings and to the Billing & Usage tab…
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