Blog Posts

Accept Donations Online

Fundraising Campaign Management

Online donations play a significant role for many our clients who use funds for outreach, theater programs, refurbishing and renovating old venues and more. Today, we are launching our new fundraising campaign management module to help manage donations through online giving. With each fundraising campaign, you can set suggested levels and ranges of giving for…
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Update Credit Card

Update Your Payment Method

Has you received a new credit card? Did the person who used to handle the financials of your ThunderTix account leave, making their payment method invalid? You can now update or change your credit card from within your ThunderTix account any time. Just go to your Account Settings and to the Billing & Usage tab…
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event reports and downloads

Changes in Reports and Downloads

We previously offered two reports as on-screen displays: the Event Sales Report and Multi-Event Sales Report. We recently changed these to PDF documents complete with your own logo. In addition, surveys are now exportable to CSV in the same downloads page — even for very large reports. We understand that this change may not be…
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5 Ways to Increase Concession Revenue at Events with Early Arrivals

5 Ways to Increase Concession Revenue at Events with Early Arrivals Invite patrons to arrive early to your ticketed events. Not only can they beat the lines, but they can relax while enjoying food and beverages, or purchase the products they forgot to add during their ticket purchases. (You are already using the product sales…
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create a coupon

Coupons for Specific Event Dates Available!

Create a Coupon for Specific Event Dates “Create the ability to create coupon codes that are good for a specific performance date/time, or a customized range of dates or multiple performances that have been identified from a pick list.” -Wendy R. You can now create an event coupon that is valid only for certain dates…
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Coupon by Ticket Type

One-Click "Comp Order" Function Now Available!

One-Click “Comp Order” Function Use our one-click “Comp Order” button to fully waive all ticket and product prices along with any added fees to provide complimentary service to your customers at checkout. One note: should a donation be added to any “comped” order, we do not waive those gift amounts.     Coupon Usage by…
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constant contact

Constant Contact Integration!

Sync Your Constant Contact Mailing Lists with ThunderTix! We have a large Constant Contact mailing list which we use weekly. While it’s not hard to get new emails from doing an Order Search and then inputting them into Constant Contact, it would be beautiful if it was integrated within Thundertix, like Mail Chimp. -Dan H.…
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Split Tickets for Price Override

Improved Price Overrides

Improved Price Overrides While offering simplicity and speed, the method of overriding order prices had one inherent flaw: there was no record of the exact price for each ticket for the order. Now, each ticket price may be modified on the checkout page. This improves reporting, provides greater accuracy, and just as importantly, allowed us…
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Custom Email Template

Automated Post-Event Emails and Surveys Now Available

Solicit the feedback of your customers to see what they thought of your event ThunderTix will automatically send an email to all customers that attended your event the day afterwards. Customize your post-event emails to include your own wording, your own survey and links to request reviews in Yelp or TripAdvisor. The automated email will…
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event product enhancements

Product Enhancements

Available Product Enhancements Upload a product image for display to the ticket buyer. You can now make some products “private”, or only available to you when you are logged in as an administrator. The products hover display now has a new look! Check it out when you hover over any product name during the checkout…
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