Changes to the Administrative Interface When you first log in, we’ll take you on a brief tour of the most important changes. Complete watching the tutorial to learn about changes for selling your event, updating ticket prices and event info, so it will not load on your next login. All modifications to the administrative interface…
Read more
Coupons Applied by Ticket Type! Have a coupon that only is specific for a certain ticket type value. (example: coupon for adult only tickets.) That way, coupons cannot be used on children’s tickets that already have a discounted value.Suzanne H. It’s finally here! When you create a new coupon code, you now have the option…
Read more
Online donations play a significant role for many our clients who use funds for outreach, theater programs, refurbishing and renovating old venues and more. Today, we are launching our new fundraising campaign management module to help manage donations through online giving. With each fundraising campaign, you can set suggested levels and ranges of giving for…
Read more
Has you received a new credit card? Did the person who used to handle the financials of your ThunderTix account leave, making their payment method invalid? You can now update or change your credit card from within your ThunderTix account any time. Just go to your Account Settings and to the Billing & Usage tab…
Read more
We previously offered two reports as on-screen displays: the Event Sales Report and Multi-Event Sales Report. We recently changed these to PDF documents complete with your own logo. In addition, surveys are now exportable to CSV in the same downloads page — even for very large reports. We understand that this change may not be…
Read more
5 Ways to Increase Concession Revenue at Events with Early Arrivals Invite patrons to arrive early to your ticketed events. Not only can they beat the lines, but they can relax while enjoying food and beverages, or purchase the products they forgot to add during their ticket purchases. (You are already using the product sales…
Read more
Create a Coupon for Specific Event Dates “Create the ability to create coupon codes that are good for a specific performance date/time, or a customized range of dates or multiple performances that have been identified from a pick list.” -Wendy R. You can now create an event coupon that is valid only for certain dates…
Read more
One-Click “Comp Order” Function Use our one-click “Comp Order” button to fully waive all ticket and product prices along with any added fees to provide complimentary service to your customers at checkout. One note: should a donation be added to any “comped” order, we do not waive those gift amounts. Coupon Usage by…
Read more
Sync Your Constant Contact Mailing Lists with ThunderTix! We have a large Constant Contact mailing list which we use weekly. While it’s not hard to get new emails from doing an Order Search and then inputting them into Constant Contact, it would be beautiful if it was integrated within Thundertix, like Mail Chimp. -Dan H.…
Read more
Improved Price Overrides While offering simplicity and speed, the method of overriding order prices had one inherent flaw: there was no record of the exact price for each ticket for the order. Now, each ticket price may be modified on the checkout page. This improves reporting, provides greater accuracy, and just as importantly, allowed us…
Read more
