Event Restricted Access

Secure, Granular Control for Third-Party Ticket Sellers

Managing account access for promoters, venue renters, or tour partners can be tricky — especially when you need to safeguard sensitive customer and sales data. With ThunderTix’s Event Restricted Access, you can confidently share just what’s needed, and nothing more.

This feature gives you fine-grained control over user permissions, allowing third parties to:

• View and manage only the events you specify

• Access their own ticket sales and financial data — without seeing your full order history

• Sell tickets alongside your public events or embed their own sales on external sites

Whether you're working with a touring production, external box office, or VIP partner, Event Restricted Access ensures everyone has the right tools — without compromising your data or operational privacy.

Key Benefits

• Limit access by event — Perfect for venue renters and promoters

• Protect sensitive data — Hide full customer and order history

• Enable remote teams — Grant focused access from anywhere

• Maintain control — No full-account access or admin-level risk

How Event Restricted Access Works

Give Just the Right Access — No More, No Less

Most ticketing platforms offer all-or-nothing user access — which puts your financials, customer data, and business processes at risk. ThunderTix changes that.

With Event Restricted Access, you can grant limited visibility to specific users based on individual events, so third parties and temporary staff can help you sell tickets — without seeing your entire operation.

Think of it like this:

Giving a promoter access to one event is like handing a valet the keys to your car, not your entire house.

A Real-World Example: Simplifying Promoter Access

When a touring troupe or outside performer books your venue, you often sell tickets on their behalf. Naturally, the troupe wants to track how sales are going — sometimes weekly, sometimes daily.

The result?
Your already-busy box office staff gets hit with constant emails and phone calls asking:

• “How are ticket sales looking?”

• “Can you send me an updated report?”

• “Any changes since yesterday?”

Each request means logging in, pulling reports, emailing files — over and over again. It adds up, and pulls your team away from serving patrons.

Let ThunderTix Handle It

With Event Restricted Access, you can give the troupe or promoter secure, read-only access to their specific event — and remove the box office from the equation entirely.

Now, renters and performers can:

• Log in anytime to view real-time ticket sales

• Download their own reports as often as they want

• Stay informed without disrupting your workflow

It’s simple. It’s secure. And it’s one more way ThunderTix helps your team save time and focus on what matters.

Event-Level Access in Action

You can assign restricted access to:

• Venue renters

• Tour operators

• Third-party box office partners

• Seasonal or temporary staff

Set permissions such as:

• View-only, edit, or sales access

• Limit by event

• Adjust or revoke permissions instantly with one click

Your core staff still get account-wide permissions, but this tool lets you layer on additional access rules without compromising your operational security.

Whether you're ramping up for a major event or working with outside promoters, you’re always in control.

Worry less and sell more.

With ThunderTix, you stay in control — always.

Event Restricted Access gives you the confidence to work with third parties, seasonal teams, and venue renters without compromising sensitive data. You decide who sees what, and when — no guesswork, no risks.

It’s just one of many tools we’ve built to support your success, including:

• Print-at-Home tickets for a smooth guest experience

• Real-time access controls that scale with your business

Join thousands of venues that trust ThunderTix to power their ticketing, promotions, and partnerships — securely, efficiently, and on your terms.