Fast, Secure, and Mobile Ticket Scanning
Speed up your event entry and prevent ticket fraud with the ThunderTix barcode ticket scanner app. Available for both Android and iOS, our mobile barcode scanning tools and compatible handheld hardware help you check in guests instantly — all synced in real time with your ThunderTix account.
Try it today. Start your free trial and see how easy ticket scanning can be.
How the Barcode Ticket Scanner App Works
With the ThunderTix mobile app, scanning is fast, reliable, and flexible — whether you’re using an everyday smartphone or a dedicated scanning device.
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Download & Log In: Get the free ThunderTix app from Google Play or the Apple App Store., then sign in with your ThunderTix credentials.
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Choose Your Event: Your upcoming events appear instantly in the app for easy selection.
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Scan Tickets Your Way:
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Android or iPhone camera: Simply bring the ticket’s QR code into view of your device’s camera — the app will auto-detect, scan, and validate instantly.
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Professional mobile scanners: For organizations with higher throughput needs, devices like the Chainway C90 or Zebra TC21 use built-in laser scanners. Just point at the QR code, press the yellow trigger button, and the scan is instantly submitted.
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- Instant Results:
Green screen + happy beep: Ticket is valid for the event.
Red screen + alert sound & haptic vibration: Ticket is invalid or already scanned, with details on when and where the first scan occurred.
Because ThunderTix syncs scans in real time, you can run multiple entry points simultaneously without worrying about duplicate entries.
Test Before the Event
Run a few practice scans before your event to ensure your team is confident and your network connection is reliable.
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Test on live event tickets – No need to create a separate test event or process fake purchases. In ThunderTix, you can scan any live ticket, then navigate to its order in your admin portal and reset the barcodes so they’re marked “not yet scanned” again. This can be repeated as many times as needed until everyone scanning feels comfortable.
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Test both network types:
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Cellular: Confirm that your device can consistently scan and validate tickets using mobile data.
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Wi-Fi: If you plan to use Wi-Fi, make sure it’s password-protected and restricted to staff only. At larger events, an open network can quickly slow down as attendees arrive and connect — especially if the venue has spotty cell service. Keeping your scanning network private ensures smooth entry for guests.
- Built-in network fallback: If your Wi-Fi connection drops during scanning, the app will automatically fall back to your device’s cellular network (if available) so scanning can continue without interruption.
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Verify duplicate detection: Scan the same ticket twice to see how the app alerts you to duplicates, including who scanned it and when.
By testing in advance, you’ll ensure that both your scanning devices and your team are ready for a fast, efficient check-in on event day.
Beyond Mobile: Dedicated Handheld Scanner Options
While our Android and iOS apps make mobile scanning fast and flexible, some venues prefer dedicated hardware for specific event setups.
ThunderTix supports high-speed USB-connected barcode scanners, which are tethered to a laptop or tablet. This setup is ideal for:
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Registration check-ins where attendees walk up to a staffed table to receive a badge, wristband, or lanyard.
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Multi-day events, camps, or classes where participants check in at the start of each day.
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High-volume entry points where staff remain in one place while scanning.
Our recommended USB scanners deliver reliable, instant reads for continuous scanning — perfect for events with sustained check-in activity.
Available exclusively to ThunderTix customers via the Hardware tab in your account.
Why Use ThunderTix for Ticket Scanning?
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Works with both mobile and printed tickets
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Real-time scan validation across all devices
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No per-scan or per-device fees
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Compatible with thermal ticket printers and PDF tickets
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Backed by our unlimited expert support
Ready to Speed Up Your Event Entry?
Whether you’re running a small community theater or a multi-gate festival, ThunderTix makes ticket scanning simple, secure, and lightning-fast.
Start your free trial now or schedule a demo to see how it works.