Capture feedback. Build loyalty. Turn one-time guests into lifelong patrons. Great performances leave lasting impressions—but why stop there? ThunderTix helps you stay connected after the curtain closes with fully automated, customizable post-event emails and surveys that keep your audience engaged, grateful, and coming back. With flexible scheduling, smart personalization, and detailed response tracking, post-event emails…
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Editor’s Note:This post was originally published in November 2017. It has been updated in July 2025 to reflect enhancements to ThunderTix’s Single Seat Prevention feature, including new seating rule options and per-event override capabilities. Options for Reserved Seating Events Every once in a while, a patron might prefer a little elbow room by leaving an…
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How does ThunderTix provide secure event ticketing? For secure event ticketing, we recommend our users switch their payment gateway to Stripe or Square instead of others like Authorize.net. Let’s discuss the reason for our recommendation. PSD2: SCA Requirement Imposed by the EU The European Union (EU) has continued to set rigorous standards to ensure the…
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We have a new event display monitor for a TV, or flat-screen, that’s particularly useful for tours with lots of tour dates and times. The monitor display is designed for those of you with multiple events running at one time. Customers sometimes mill around the lobby area deciding whether or not they should buy a…
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Like our general admission package option, your reserved seating events may be bundled together to allow the selection of a seat for the entire season of shows in a single purchase. This time-saving feature has garnered enthusiastic feedback from our clients who may have previously placed separated orders for each show! “This option is wonderful…
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Replicate Packages Now that event packages are available for both reserved seating events and general admission events, we figured you needed an easier way to create variations of repeat packages. Use the new Replicate button with both Open and Defined Packages to create new packages using data from previously created packages. Customize Donation Message in…
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Dynamic Pricing Scheduler Reward early ticket buyers with lower prices, then raise prices systematically as your event date approaches. Dynamic ticket pricing provides two benefits: early buyers provide revenue early to help in advertising and promotions allowing you to operate at a higher profit earlier. Second, you set it and forget it. Just enter the…
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Event Analytics Dashboard For the last several months we’ve been accumulating data on event sales, tickets, products and donations. In addition, we have been tracking abandoned orders, email deliveries and more in order to put together an interactive event dashboard. You can see the event analytics dashboard by logging in to your ThunderTix account and…
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ThunderTix Updates Group Discounts – Applied Automatically Do you offer group discounts…say for groups of ten or more? Next time you go to create a new coupon, check out our new automatic group event discounts. Create your own group event discount that will automatically apply a discount at checkout when the minimum number of online…
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We’ve upgraded our software…and it’s made a difference! Winter is always a time for upgrades and improvements to the foundation of our code, and this year was no exception. We’ve spent the last few months preparing for two major upgrades. The first was a recently updated database which provided a significant improvement to our speeds…
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