On December 9, 2014, the following feature request was made: It’s been a long time coming, but capacity by ticket type is finally available! Thanks to everyone for your patience as we modified the programming around event capacities to make this frequent a reality. Now, you can set a capacity on a specific ticket type…
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Event Reminder Emails On December 4, 2014, the following feature request was made: “How about an e-mail reminder that is automatically sent XX days before an event – “Just a reminder about your tickets for tomorrow’s show!” Especially useful for people who make reservations weeks or months in advance.” And that is precisely what we’ve…
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You asked for improved reporting around ticketing exchanges and multiple events, the ability to refund money after tickets have been exchanged, and you suggested that comments from orders be copied over to new exchanged orders. We did them all and more! Read details below: Refunds Allowed on Exchanged Orders Yes, Virginia, you may now refund…
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Replicate It and Save Time Creating Events! Need to create a new event in ThunderTix that is similar to one you’ve already done in the past? Let’s say you have an event where most of the information is identical to a new one you want to create. Our new “Replicate” feature will save time by…
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How the ThunderTix App Works The native iOS app uses the camera already built in to the Apple’s phones and tablets as the scanner. On the day of the event, the staff member scanning will open the app, login using their ThunderTix username and password, and like the USB option, choose the event, position the…
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Traditional Barcode Scanning using a Computer We firmly believe that the best option for scanning tickets is with a corded USB barcode scanner like a Motorola DS4308 that can scan both paper tickets and tickets from the customer’s smart phone. A USB scanner plugs in to some device like a laptop, netbook or tablet and…
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Reduce ticket fraud with barcode ticket scanning Our free iOS app and Android app for barcode scanning verifies tickets in less than a second. Faster entrance into your venue or event translates to happier customers and more time for them to spend money on concessions. Designed for iPads and iPhones, download the app, log in…
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Help us create the best ticketing software! As venue owners, managers and staff, you know what is best for your businesses, and it is that knowledge that we rely on to build software that meets your needs. Today, we are launching our Feature Request panel and we encourage you to post your ideas and suggestions…
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New Event Email Alerts Want to know when an event sells out? Are you interested in being alerted when your event’s ticket inventory dips below the threshold you set when you created the event? Set which email addresses you want to receive these real-time alerts from your Account Settings tab under “Notifications”. If you have…
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New Mobile Menu Many of you use ThunderTix from your smart phone or tablet, and we’ve had some requests for increased usage of the system while on-the-go. Now, after you log in, there are 2 new sets of navigational menus designed for mobile use. First, the main nav menu (that is currently in the black…
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