Prevent Fraud with New Security Option: reCAPTCHA Recently, we sent out this newsletter, explaining patterns in credit card fraud. One of the ways to mitigate against fraud involves the use of a “captcha” which requires purchasers to prove they are human — not robots. ThunderTix has now made it possible to require a captcha during…
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In news accounts over the last year, we have all learned about security breaches leaking credit card data for millions of consumers. What we don’t usually hear about is what happens to those credit cards once they are stolen, so we wanted to provide a synopsis of what happens once your credit card data is…
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Customizable Coupon Text Now Available! Recently, a customer made the following request: “It would be much better for us to be able to type our own language into the coupon box. If it were available, I would type into the box “Member Discount Code” (appearing in that magic gray vanishing text) and that would clarify…
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Faster and easier ticket printing now available! ThunderTix has just introduced a new feature that allows our customers to experience faster and easier ticket printing. In the past, you would launch the PDF and then click print. Now, you can simply click on the printer icon located in the top right from the order. It…
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Coupon Codes Limited to the Event Day of the Week In the past, a coupon was designated to a specific event with recurring dates and times. But, there was no way to prevent a ticket buyer from using the coupon on the most popular days. Now, you can create your own coupon code or import…
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Another Feature Request completed! The request had said the following: When searching for a customer, allow me to search by phone number or company name. Please include customer phone numbers as search key fields so that we can find someone when all we have is their phone number from caller ID. The customer search tool…
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For all ThunderTix plans, we now offer a barcode scanning alternative with our new feature that allows you to check-in from the guest list. How to Check-in from the Guest List: Login to ThunderTix on your phone, tablet or computer. Click on the Manage button next to your desired event. From this page, click the…
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When processing a new order from your admin portal, ThunderTix gives you control over whether the buyer receives a confirmation email (and attached tickets) immediately after checkout. How to Disable the Confirmation Email On the checkout page for any new order (entered by staff or through the POS interface), simply check the box next to…
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Facebook removed the ability to “Post Events to Facebook”, so we considered other ways to help you better promote your events. We now offer pre-created tweets to Twitter and Eventful integration for increased event promotion and visibility. Promote Your Event to Eventful Eventful is a popular way for customers to learn about events taking place…
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No more downloading a rental agreement to fill out and send in! Purchase and rent ticketing hardware online! From the Hardware tab, you may now buy ThunderTix compatible hardware such as USB credit card readers for the box office window or barcode scanners. Simply enter the quantity of each item that you would like to…
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