Customer Relationship Manager (CRM) Software Add Customers without an Email Address! We’ve heard your requests loud and clear!! As a logged in user, during the order process, a new customer record can now be created with only the customer’s first and last names. This ensures that your patrons—regardless of email—can still be saved to the…
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Event Ticket Fees by Percentage Now, you may charge a service fee as a percentage of each ticket type or as a percentage of the entire order. If applied per order, the fee will be calculated as a percentage of the entire order including any products selected during the checkout process. If the fee is…
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CRM Software – Customer Relationship Manager Today we’ve launched a host of new search tools within our innovative theatre CRM and ticketing platform to help you identify your patrons for future marketing opportunities, donor solicitations, and general record keeping. New Customer Classifications – Edit any existing customer and you’ll have the opportunity to add a…
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Responsive Event Software Feburary 27, 2013 12:05 p.m. By popular request, we now have the initial screens completed for our new responsive administrative interface. When you login to ThunderTix from your smart phone or tablet, the system will now adjust the view based on the width of the device. To start, the event purchase process…
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A long line of people translates into lost opportunities for greater profits. Why? Because people who are “too busy” standing in line don’t buy food and drinks, t-shirts, or souvenirs. So how do you minimize long lines and get people through the door faster without adding more staff? Three words: barcoded ticket scanning You may…
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We love our customers! Want proof? Check out this big bouquet of software updates just in time for Valentine’s Day. February 2, 2013 10:30 P.M. Event Search Your event listing page now includes a search field to help you find events by name providing great utility for expired events. Even better, it’s a wild card search which…
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Pricing is an art form, and many or our clients struggle with how to properly price their products. This is especially true of our performing arts organizations that serve more mature audiences with fixed incomes. Even so, try some of the ideas below to see if you can increase ticket revenues. Once a price is…
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Tablet computers, like the ASUS Transformer Prime and Google’s Nexus 7, are the hottest consumer products available. Tablets are also great tools for ticket sales and improving gate efficiency when they are used with a handheld barcode scanner. In this post, busy venues and tour guides considering a tablet can read of the potential benefits as well as use with a…
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All too often, when you first start to sell tickets to your event online, the act of measuring success goes neglected or put off until after the event is over. Such an oversight is understandable (events are hard work!) but there are critical measurements to be taken during the entire timeline of a ticket sale. Measuring…
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Twitter’s IPO has the investment world salivating over the popular social network’s potential to generate billions in profits. And just like when Facebook became a publicly traded company, the Twitter IPO is causing a rash of new user sign-ups. Many new Twitters users are unaware of the etiquette for how go about promoting events correctly.…
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