Blog Posts

Video streaming for live events

Beginner's guide to video streaming for live events

In the world of live performance, tradition expects performers and fans to come together in a single venue to host exciting events. That view has been upended due to “social distancing” rules from COVID-19 that have resulted in postponed and canceled events. But while in-person performances cannot continue under a single roof, they can be…
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Bringing new life to your venue

Surviving the Coronavirus: 9 ways to keep revenue streams alive

Whatever projections you made regarding revenue, ticket sales or donations in 2020, those projections went out the window with the arrival of the coronavirus. The unprecedented challenges the virus has wrought include a fight for your organization’s survival. Many theatres, music venues, and other event businesses will find themselves shuttered permanently when revenue dries up…
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Batch refund to an event

Handling event cancellations or postponements from coronavirus

Event cancellations, Postponements, and Refunds With the growing concern around the Coronavirus (COVID-19), we wanted to address some common questions and concerns we’ve received from our clients regarding the handling of event cancellations and postponements and some approaches to help allay customer fears. What we are doing While most of our venues have been lightly…
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coronavirus safety

How to alleviate coronavirus fears while attending events

The headlines regarding the coronavirus are causing some anxiety for event organizers and their ticket holders. Generally, small gatherings such as those for the performing arts, tours, and music events can be perfectly safe for everyone. In fact, at this time, the World Health Organization has limited its precautions to global mass gatherings. Even so,…
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Theater vs Theatre

The Difference Between Theatre and Theater

Theatre versus Theater. Among our many performing arts clients, the choice of spelling is evenly divided. Let’s look at the history and the precise difference between theatre and theater and the etymology of the words. Much of the performing arts found its way to modern day theater through the Greek tragedies. Fittingly, the name is…
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Repertory theater

Ticketing for Repertory Theater

Repertory theater finds a home in many summer stock theaters, but ticketing for repertory theater has particular needs that cannot be met with all ticketing services. With repertory theater’s generally short season, cost certainly factors into the equation when weighing a ticketing service. You’ll also want to pay close attention to how your repertoire of…
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Gateway Credit Card Uae

Secure Event Ticketing - PSD2: SCA Requirement by EU

Today, we are recommending that all organizations using ThunderTix switch their payment gateway to Stripe instead of others like Authorize.net. Read more about secure event ticketing below for the reason for our recommendation. PSD2: SCA Requirement Imposed by the EU The European Union (EU) has continued to set rigorous standards to ensure the privacy and…
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Prevent Ticket Cancellations

Prevent Last Minute Ticket Cancellations

As a long time season subscriber to our local theater and a frequent patron to Austin’s many live events, I expressed to the theater my disappointment when I learned that they would impose an exchange fee of $6.00 per ticket. This is an egregiously high fee for a ticket that may represent as little as…
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ticketing service for ghost tours

Guide to the Best Ticketing Service for Ghost Tours

Bwa-ha-ha-ha! You’re gearing up to create your annual ghost tour, and you know you need to nail down a ticketing service. Where do you start? We’ve developed this guide to help you find the best ticketing service for ghost tours. Your focus is to find a platform with all of the integrated tools to help…
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best ticketing service for fall festivals

Finding the Best Ticketing Service for Fall Festivals

October is the busiest time of the year for the folks at ThunderTix as the fall festival and ghost tour season begins. In anticipation of your big month, the search for the best ticketing service for fall festivals should happen well before your event planning reaches its final stages. You definitely have an idea of…
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