Tag: customer service

Order Fulfillment

Online Ticketing Software: Best Practices for Order Fulfillment

Order fulfillment is the primary task of selling tickets, be it in-person or through online ticketing software. While in-person fulfillment is a relative slam-dunk, online is a slightly different animal, especially when the occasional credit card chargeback is involved. Here are some best practices for order fulfillment and chargebacks. Order Fulfillment Outside the context of…
Read more

trolley tour

Smoother road ahead for more passengers on a trolley tour

After years of dusty trips up and down a mountain, a vintage trolley in Helen Montana is being re-purposed. But the beloved old-time people mover will live a more comfortable life on the city streets ensuring more passengers on a trolley tour. This post looks at the changes the once free service is undergoing to become a revenue…
Read more