Thousands of performing arts organizations trust modern theater box office systems to power their ticketing, marketing, fundraising, and membership needs. In 2025, the most successful theaters are those that embrace integrated platforms that simplify operations while delighting patrons at every touchpoint.
ThunderTix leads this transformation by combining everything you need in one powerful, easy-to-use platform. Let’s explore how you can streamline your operations and grow your organization this year.
Sell Tickets Online and In-Person
Your performing arts ticketing system is the foundation of everything else you do. ThunderTix started as a ticketing platform and continues to provide the best tools to manage online and walk-up ticket sales seamlessly.
Create a Branded Ticket-Buying Experience
You can offer reserved or general admission seating with personalized seating charts that reflect your venue perfectly. Our design tools allow us to create complex seating arrangements, and your box office staff will love how fast they can process walk-up sales—everything happens on one screen with minimal clicks.
Lightning-Fast Box Office Tools
“Process orders in seconds with a streamlined interface that puts everything on one screen. With one-click editing and minimal steps, ThunderTix is built for speed and simplicity.“
Key features that save you time:
- Reserved seating with visual seat selection
- Season packages that bundle any combination of events
- Automatic identification to alert you to your most valuable donors and members
- Gift cards with automated delivery and easy redemption and balance tracking
- Mobile-optimized purchasing that works on any device
- Barcode scanning for fast event check-ins
Real-Time Sales Insights
Track ticket sales, revenue trends, and customer growth with visual dashboards that actually make sense. Compare performance across seasons and receive automated reports straight to your inbox—no more digging through spreadsheets.
Learn more about our ticketing platform →
Stay in Touch with Your Patrons
Building lasting relationships with your audience is what separates thriving organizations from struggling ones. CRM systems offer tools for managing customer data, tracking interactions, and analyzing purchasing behavior, allowing theatres to tailor their marketing efforts and improve customer engagement. With advanced analytics and segmentation capabilities, CRM applications enable theatres to deliver personalized marketing campaigns, loyalty programs, and targeted promotions, enhancing customer satisfaction and boosting retention rates. [1]
AI-Powered Email Marketing Built Right In
ThunderTix includes a complete suite of marketing tools that let you craft beautiful emails and send them to targeted audiences. Our AI integration generates compelling content and automatically schedules mass mail sends and social media posts for optimal engagement, while real-time tracking shows you exactly which campaigns drive ticket sales and donations.
Smart Patron Segmentation
You can create targeted marketing campaigns based on:
- Past attendance history and preferences
- Donation patterns and giving capacity
- Membership status and renewal dates
- Geographic location and demographics
- Volunteer participation and engagement
Seamless Integration with Your Existing Tools
“I appreciate how ticket purchasers are automatically added to our MailChimp email list.“
ThunderTix automatically syncs patron data with Mailchimp, Constant Contact, and our own mass email platform, so you never have to manually manage email lists again.
Discover our marketing suite →
Raise Money from Your Community
Your integrated fundraising and event ticketing tools should work together seamlessly to maximize every giving opportunity. ThunderTix has helped organizations increase donations by up to 30% during the ticket purchase process by making it easy for patrons to give in the moment.
Turn Ticket Sales into Fundraising Opportunities
Our “round up for donation” feature at checkout generates significant additional revenue without any extra effort from your staff. Patrons can easily add donations to their ticket purchases — and our statistics show that 35% will add a small round-up donation. Plus, you can create suggested giving levels that match specific fundraising goals that donors can even optionally make recurring.
“ThunderTix meets all our needs. We use it for ticketing, season ticketing, memberships, and donations.” – Ames Community Theater
Automated Donor Stewardship
Set up:
- One-time and recurring donation processing
- Automated thank-you letters with custom branding
- Donor level tracking with recognition programs
- Tax-deductible and personalized receipt generation
- Reporting with detailed analytics
Advanced Fundraising Campaign Management
Create sophisticated fundraising campaigns with specific goals, track progress in real-time, and engage donors through personalized communication sequences that nurture long-term relationships.
Learn more about our fundraising tools →
Payments and Registrations for Anything
Your combined fundraising and ticketing software should handle more than just ticket sales. ThunderTix’s Collections feature lets you collect payments for member dues, registrations, workshops, venue rentals, classes, program ads, and practically anything your organization needs.
Flexible Payment Processing
Accept payments through multiple channels:
- Online payments with Stripe, Square, Moneris, Authorize.net and more
- In-person payments with Square and Stripe integrated terminals and card readers
- Recurring billing for memberships and donations
- Split payments for group registrations
Explore our collections features →
Membership Management That Actually Works
Membership programs are more than just a revenue stream; they are a way to build a community around your events. Here are some key benefits: Increased Loyalty: Members feel a sense of belonging and are more likely to attend multiple events especially when incorporated as part of a season pass or packaged event series.
Seamless Sign-Up and Automated Renewals
“Make season subscriptions effortless—for you and your patrons. Bundle any events, venues, or seating styles into one easy package. Then wow subscribers with personalized renewal emails that hold their favorite seats and let them renew with a single click.“
Multiple Membership Tiers
Create various levels of benefits:
- Basic discounted tickets to full VIP packages
- Season passes with reserved seating
- Exclusive member events and behind-the-scenes access
- Priority booking and early access privileges
- Customizable benefits that match your audience
Self-Service Member Portal
Your members can:
- Manage their own account information
- View purchase history and upcoming events
- Download tickets and membership cards
- Update payment methods and renewal preferences
- Access member-only content and offers
Learn about membership management →
Volunteer Coordination Made Simple
Managing volunteers shouldn’t consume your staff time. ThunderTix includes built-in volunteer management that eliminates the administrative back-and-forth that traditionally eats up hours of your day.
Self-Service Volunteer Management
Create and manage volunteer roles, shifts, and applications with tools that let volunteers:
- Sign up for shifts through their own portal
- Cancel and swap shifts without staff involvement
- Track their own volunteer hours
- Receive automated reminders and updates
- Access training materials and resources
Automated Tracking and Reporting
“Track hours, approve participation, and keep volunteers engaged with tailored communication and access to their own portal.“
Generate detailed volunteer reports for:
- Grant applications and funding requirements
- Recognition programs and awards
- Event staffing analysis
- Volunteer retention and engagement metrics
Discover volunteer management tools →
One Easy-to-Use Platform
Real-Time Reporting Across Everything
Growing emphasis on data-driven decision-making is boosting the demand for Advanced Analytics and reporting tools. Theater venue management software equipped with robust analytics and reporting tools is empowering managers to gain valuable insights into customer preferences, sales trends, and operational performance.
Generate meaningful real-time reports for:
- Ticket sales and revenue by event, venue, and time period
- Donor giving patterns and campaign performance
- Membership growth and retention rates
- Volunteer participation and satisfaction
- Marketing ROI and engagement metrics
Season Passes, Memberships, and Flex Passes
Sell and manage complex subscription packages with automated renewals, personalized communications, and flexible redemption options that keep your patrons engaged season after season.
Class and Workshop Registrations
“Easily manage class registrations and payments” with specialized tools designed for educational programming, workshops, and ongoing instruction.
Always a Human There for You
Get support from real people who understand performing arts organizations. Our customer service team is known for quick responses, practical solutions, and genuinely caring about your success.
The Patron Experience IS Your Brand
From buying tickets online to the standing ovation, ThunderTix provides tools built to delight patrons while reflecting your organization’s unique brand.
Mobile-Optimized Everything
Every aspect of ThunderTix works beautifully on mobile devices:
- Ticket purchasing that’s fast and intuitive
- Mobile tickets with secure QR codes
- Staff tools that work on tablets and phones
- Patron portals optimized for any screen size
Custom Branding Throughout
Your ticketing portal, emails, and patron communications reflect your organization’s visual identity and voice, creating a cohesive experience that builds trust and recognition.
Fast Box Office Tools
“Process orders in seconds with a streamlined interface that puts everything on one screen.” Your box office staff will love how quickly they can help walk-up customers, process exchanges, and handle last-minute requests.
Don’t Just Take Our Word for It
Success Stories from Organizations Like Yours
North Texas Performing Arts manages over 1,000 performances annually across six theater groups using ThunderTix. They’ve experienced significant improvements in efficiency and revenue since switching platforms.
“NTPA LOVES the self-service abilities for change requests on ticket orders. Their customers perform their own exchanges, refund requests, and even convert their purchases to a donation when they’re unable to attend performances. This is a huge time-saving feature for both staff and customers!“
Key benefits they’ve experienced:
- Automated revenue generation: “We get a ton of donations through that ’round up’ prompt and love it.“
- Streamlined operations: Self-service features reduce staff workload dramatically
- Improved customer satisfaction: Patrons can manage their own tickets and requests
- Better financial tracking: Detailed reporting helps with grant applications and budgeting
Customer Testimonials
“Simple to use. Simple to integrate. Simple to get support. Simple to get feature requests evaluated and even implemented. We switched from a significantly more expensive platform. The conversion was trivial… You’re through shopping. Hit ‘buy now’.“
“We moved to ThunderTix at the start of our 2024 season and saw a huge uptick in ticket sales. The best is the ease of use for the patron. It is simple and intuitive.“
“Our organization is a small, 100% volunteer community theatre. Without staff, using a software that has a million bells and whistles but takes months to master just wasn’t an option for us.“
Trusted by Leading Organizations
Thousands of performing arts organizations throughout the U.S.—including K-12 schools, colleges, community and regional theaters, dance and music programs, and performing arts centers—trust ThunderTix to power their operations.
Our community includes:
- Community theaters managing multiple venues and productions
- School districts coordinating arts programs across campuses
- Professional theaters with complex subscription and donor management needs
- Dance studios offering classes, recitals, and performances
- Music programs managing concerts, competitions, and fundraising events
- Multi-venue organizations coordinating events across different locations
Make Life Easier for You and Your Patrons
Ready to simplify your operations and focus on what matters most—creating exceptional artistic experiences? ThunderTix brings together everything you need in one powerful, affordable platform.
No Hidden Fees, No Surprises
Unlike platforms that charge per-ticket fees, ThunderTix offers transparent pricing that helps you keep more revenue. You can even maintain “maintenance status” during off-seasons without ongoing costs.
Integration with Tools You Already Use
ThunderTix works seamlessly with:
- Email marketing: Mailchimp, Constant Contact
- Payment processing: Stripe, PayPal, Square
- Website platforms: WordPress, Squarespace, Wix
- Analytics: Google Analytics, Facebook Pixel
- Communication: Zapier integrations for automated workflows
Continuous Innovation
“ I know the company is always working to improve it, and that adds to my incentive to remain loyal.’” – Quincy Music Theatre
We actively listen to customer feedback and regularly implement requested features. You’re not just buying software—you’re joining a community that shapes the platform’s future.
Get Started Today
Your patrons deserve a seamless experience, your staff deserves tools that actually work, and your organization deserves to thrive with technology that grows with you.
Try ThunderTix for free and discover why thousands of organizations have made the switch to simpler, more effective online box office systems for performing arts.
Book a personalized demo to see exactly how ThunderTix can transform your specific operations and help you achieve your goals.
From small community theaters to major performing arts centers, ThunderTix helps organizations of every size sell more tickets, raise more money, and build stronger communities around their art. Join thousands who’ve already discovered the power of truly integrated theater management.