Today, we are recommending that all organizations using ThunderTix switch their payment gateway to Stripe instead of others like Authorize.net. Read more about secure event ticketing below for the reason for our recommendation. PSD2: SCA Requirement Imposed by the EU The European Union (EU) has continued to set rigorous standards to ensure the privacy and…
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Fast and furious isn’t just a movie title – it’s how you’ll describe your ticket sales after reading these best practices for online credit card processing. ThunderTix strives to provide you with the very best tools to sell more tickets. And after reading these best practices for credit card processing, you’ll see how our tools can…
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Payments & Orders Void Paid Transactions Completely and instantly void ticket orders from Authorize.net without need to wait 24 hours until the event order processes to do a refund. By voiding the event ticket order in your ThunderTix account, it also accurately reflects the voided order in your accounting reports. Orders are “stamped” as void when viewing…
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New product information, improvements and system updates. ThunderTix strives to continuously improve the system with updates and new features every month. We’ve made several improvements to the event reports available to you. New Error Messages from Authorize.net Authorize.net’s default messaging for mismatched addresses or CVV codes lacked intuitiveness. Customers saw credit card error messages like…
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Online merchants could have frustrated customers when Internet gateways authorize declined transactions. Internet gateways perform use something called “address verification service”. If it fails, patrons receive a message saying the transaction was declined.
Yet another round of new features rolling out this week! Improved Orders Search The Orders Search Tool has new fields! Search by EVENT, first name, last name, or email address. Enter an Event Name — with an auto-fill of all your events — to export all email addresses of buyers who attended an event, which…
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