Payments & Orders Void Paid Transactions Completely and instantly void ticket orders from Authorize.net without need to wait 24 hours until the event order processes to do a refund. By voiding the event ticket order in your ThunderTix account, it also accurately reflects the voided order in your accounting reports. Orders are “stamped” as void…
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Contests held through social media effectively bring in additional patrons, and happy patrons who share their experiences via social media help inspire additional sales
3 Tricks to Prevent Shopping Cart Abandonment Online businesses have long since created a way for people to purchase items and products on the web, yet an unexpected road block has been discovered: shopping cart abandonment. Studies show that over half of the online shopping carts are abandoned at the stage when the customer is…
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The ThunderTix staff seem drawn like magnets to tours while vacationing and since tour groups make up a significant part of our client base, we’re always eager to visit them and compare notes. We’ve done everything from walking food tours in Chicago, Duck tours and Trolley Tours, and outdoor hiking tours outside of Boulder, Colorado.…
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New product information, improvements and system updates. ThunderTix strives to continuously improve the system with updates and new features every month. We’ve made several improvements to the event reports available to you. New Error Messages from Authorize.net Authorize.net’s default messaging for mismatched addresses or CVV codes lacked intuitiveness. Customers saw credit card error messages like…
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Product information, improvements and system updates. ThunderTix as a box office ticketing software strives to continuously improve the system with updates and new features every month. Order Processing is Faster We made significant improvements in the order completion time by dramatically improving the PDF ticket creation time to a fraction of the previous time. This…
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While we would love to think our ticketing website offers the perfect solution for everyone, there are times when we may not be the best fit. We build relationships for the long term, and it is as important to us that your decision to use ThunderTix really provides the best choice for your venue. To…
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Groupon Coupon Integration With the growth of “daily deal” sites like Living Social and Groupon, we’ve had a lot of requests for easy integration of your coupons. When a customer buys from one of the daily deal websites like Groupon, they are assigned a unique code for every Groupon they purchased. Groupon will provide the business owner a spreadsheet of…
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