For theaters and performing arts centers
The fewest clicks for the fastest box office.
ThunderTix is performing arts ticketing software built for theaters, performing arts centers, and the patrons who fill them. Every screen is designed so a busy box office manager, a part-time volunteer, and a patron buying their first season pass can all get it right the first time.
Trusted by theaters and performing arts venues since 2005. No credit card required for the trial.
Everything links to everything
Open one order and jump straight to the patron, the event, the barcode scans, or the email delivery stats. Resend confirmations without hunting.
Fast on event night
Swipe or tap with card and chip readers, finish the order, and you are ready for the next patron in one click.
Automation everywhere
Nightly reports, weekly dashboard stats, donation thank you letters, post-event surveys. Set them once and get your hours back.
Designed for your real audience
Performing arts ticketing your patrons can use without calling the box office
Your loyal patrons shouldn't need a phone call to buy a seat. Most of our venues serve mature audiences who get tripped up by vague error messages and cluttered checkouts. So we built a purchase flow that gently walks them through, start to finish, on any device.
Self-service exchanges
Patrons swap their own seats or dates, with no phone tag. Subscribers and members skip the exchange fees single-ticket buyers may pay.
Reservation payment reminders
Hold seats for a patron and send gentle reminders before payment is due.
Step-by-step checkout
Wizard-style steps and clearly highlighted fields, so nothing important gets missed.
Group orders, split payments
Book seats for a group or organization and let each member pay their own share. The order stays together, and you get contact and purchase history for every person who pays.
ADA-compliant seating charts clearly mark wheelchair and companion seats, so patrons can buy accessible seats online on their own. And everything is mobile friendly.
One platform
Everything your performing arts venue runs on
Box office, reserved seating, season packages, patron CRM, email marketing, and fundraising, all in one performing arts ticketing platform.
Box office management
Manage seating, hold back or reserve seats, and sell season passes from one screen.
Box office tools →Reserved seating
Some patrons want the aisle. Others need accessible and companion seats. Let them pick, even on season passes.
Reserved seating →Season packages
Fixed dates, choose-your-dates, or flexible passes, for reserved or general admission. Sell them while single tickets are on sale too.
Season packages →Patron CRM
Every purchase and donation in one private patron record. Add notes and to-dos, search, segment, and export.
Patron CRM →Email marketing
Send from our built-in mass email, or auto-subscribe patrons to segmented lists in Mailchimp or Constant Contact.
Email marketing →Donations and fundraising
Collect round-up donations at checkout and run campaigns for bigger goals. Donor levels are assigned automatically.
Donations →Keep the line moving
Box office tools for theater staff
Performing arts ticketing software should make refunds, exchanges, blocking seats, and scanning tickets take seconds. For the back office, reconciliation reports are accurate to the minute, and yesterday's sales land in your inbox every morning.
Every confirmation email and eTicket carries your logo, colors, venue policies, and optional advertising.
One tap to Apple Wallet and Google Wallet
Every ticket can be added to Apple Wallet or Google Wallet. On event day, patrons open their phone and their ticket is right there. No digging through email, no printing, no line at will call.
Guest lists and scanning
Search guests by name, print lists ahead of time, and check people in from the guest list or our iOS and Android scanning apps.
Seating charts built for your room
Send us your layout and we build your reserved seating chart to match. Charts are ADA compliant, with clearly marked wheelchair and companion seats. See sold, held, and reserved seats in real time.
Gift cards
Sell electronic gift cards in any amount, with scheduled delivery. Redemptions and balances are tracked for you.
Donations with every order
Ticket and donation revenue are deposited directly to your bank account, so you can pay production costs sooner.
Rent your venue?
Give your renters their own login
With event restricted access, you decide how much control each renter gets. They can edit their own events, pull their own financial reports, and scan their own tickets, so you can focus on running the building.
Your website
Sell tickets right on your site
Enter events once in ThunderTix and they appear on your website automatically. Copy and paste an embed code, then customize your event pages to match your brand.
Questions
Performing arts ticketing software FAQ
What should performing arts ticketing software include?
At a minimum: reserved seating with accessible seats, season packages and subscriptions, a patron database that tracks purchase and donation history, online donations, email marketing, fast box office tools, and reconciliation reports. ThunderTix includes all of these in one platform, along with mobile ticket scanning and Apple Wallet and Google Wallet tickets.
Can patrons choose their own seats when they buy a season package?
Yes. Season packages work with reserved seating, so subscribers pick their own seats for each performance. Packages can use fixed dates, choose-your-dates, or flexible passes, and you can sell them while single tickets are on sale.
Can patrons buy wheelchair and companion seats online?
Yes. ThunderTix seating charts are ADA compliant and clearly mark wheelchair and companion seats, so patrons can buy accessible seating online without calling the box office.
How do patrons receive and use their tickets?
Tickets arrive by email with your branding, and every ticket can be added to Apple Wallet or Google Wallet. At the door, staff scan tickets with the ThunderTix iOS and Android apps or check guests in from the guest list.
Can outside groups who rent our theater manage their own events?
Yes. With event restricted access, renters get their own login and you decide how much they can do: edit their own events, run their own financial reports, and scan their own tickets.
How can I try ThunderTix?
Start a free trial with no credit card required, or book a demo and we will walk you through it.
Built for nonprofits
Ready to raise the curtain?
ThunderTix is easy-to-use performing arts ticketing software with fundraising tools built for nonprofit theaters and pricing nonprofits love. Try it free, or let us walk you through it.