Blog Posts

What Google can learn from the ticketing industry

Tickets for Google’s annual technology conference went on sale earlier today and, like in years past, there were several problems. Here’s a quick look at what the search industry giant can learn from the ticketing industry, namely the art of the pre-sale.

how to add wifi to events

Ask the experts: How to add a wifi network at events

In the year 2013, your customers expect wifi at your event. But having a wifi network installed is not a trivial task. During a recent panel discussion at SXSW, industry experts shared their knowledge on how to add a wifi network at events. Plus, once you have made wifi available, this post has tips on…
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crowd safety how-to

Lessons Learned from NASCAR: A Crowd Safety How-To

Legal proceedings have begun for fans injured in the horrible crash that happened during the Daytona 500. Even though there were more than adequate safety measures in place at the time of the incident, venue owners should consider the follow-up information a crowd safety how-to. The 2013 Daytona 500 – A crowd safety how-to Since it was front page news nationwide nearly…
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Ticketing software with support for special seating considerations

2014 world cup tickets are extremely high demand with the event just weeks away. Of note is the special seating considerations being made for a fans with a certain type of physical challenge – but this particular seating consideration is not part of Americans with Disabilities Act (ADA) at least not yet. Double-wide and double price 2014 world…
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unlimited ticket fees

Did Politicians Just OK Unlimited Ticket Fees?

Did Baltimore politicians just give Ticketmaster the OK to charge unlimited ticket fees while forcing a fifty cent cap on all other venues? Fee Free Friday has the very latest news after the city council committee vote yesterday. Elsewhere, a consumer watchdog has issued a “hidden fee” warning, and the weekly Wall of Woe is so full of…
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ticketing software for unusual venues

Ticketing software for unusual venues - Follow the fashionistas!

If you are thinking about booking a so-called “unusual venue”, to lower costs or increase event awareness, there is a lot you can learn from the fashion industry. Famous for transforming warehouses, banks and even airplane hangars into palaces of posh, the fashion industry makes masterful use of unusual venues frequently. Once you have followed the…
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theatre ticketing systems

Performing Arts Software at a Crossroads

The main figure in the famous painting ‘Man at the Crossroads’ by Diego Rivera, is described as being “at a crossroads, looking with hope and high vision, to the choosing of a new and better future.” An apt description for many performing arts theaters across the country. This post looks at the hopes and high visions theaters…
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How to sell presale tickets: Metallica's Orion Music + More

Pre-sale tickets for the Orion Music+More festival, hosted by heavy metal legends Metallica, go on-sale tomorrow. One need not be a fan of the genre to admire the sophistication and creativity of the pre-sale being conducted. This quick ‘How to sell presale tickets’ looks at how Orion Music+More uses “exclusivity marketing.”