You provide culture to the world. We provide software for the world to buy tickets
Patrons of The Arts are your customers. The more time you spend bringing them the culture and entertainment they deserve the better. Even more so if your theater makes use of patron donations. We have advanced, yet easy-to-use, tools that encourage your patrons to donate generously as they buy tickets for your performance. Here are the benefits of our performing arts ticketing software:
Accept Donations Online
When you use ThunderTix to sell your theater tickets, you get the ability to tailor a message that asks for donations. The messages and amounts, including unlimited donations, can be customized for each performance. This provides context and meaning to your patrons so they will be encouraged to give more. Asking for donations while someone buys tickets to fine chamber music requires you speak in a different “voice” than when asking someone buying tickets to a comedic play.
The buyer is poised to spend the money for event tickets, so a few well chosen words are all that is needed to initiate an altruistic act of generosity. Using our performing arts ticketing software provides you with the ability to inspire that generosity.
We offer additional customization options for accepting donations online. For example, you can establish suggested wholly voluntary donations at the time of purchase, create standalone donation “events”, or even add a small donation to each ticket purchased (e.g., “Each ticket includes a $1 donation towards reupholstering our seating!”). These fine grained controls help you meet your fundraising goals faster and with less effort. It is important to note that you keep 100% of all donations made. because we do not charge you fees on your ticket purchases.
Use With The Most Popular Thermal Printers
You may currently be under the financial burden of paying a printer for paper tickets, which can be an expensive and sometimes wasteful overhead cost. In addition to our standard and no-cost option of printing tickets from home (sent via email), we offer you another cost-effective option. Instead of paying a printer for your tickets, consider bringing the task in-house and use a thermal printer to only print the number of tickets you need, when you need them. The cost savings from printing your own tickets starts with you acquiring your own thermal printer and ticket stock, two items we can provide for you. With the hardware taken care of, seamlessly integrate our software for a complete end-to-end ticket printing solution.
If you already have your own thermal printer, know that ThunderTix works with the most popular versions including Boca, Practical Automation, and DataMax. Your theater’s box office can become a self-contained, cost effective, ticket printing sales outlet, eliminating the need for expensive outsourcing.
Reward Patrons of The Arts With Sponsored Events
The culture and sophistication of your theater event may require a very special way to sell tickets, one that is on par with the privileged positions of the patrons. An example would be to have a performance underwritten as a sponsored event. Ticket sales made at sponsorship events can be classified by “Platinum”, “Gold and “Silver” with each tier priced in accordance with the moniker. ThunderTix custom ticket packages for sponsored events may be for a one-night-only gala or offered routinely, throughout the year, as exclusive purchases, separate from general admission tickets.
Increase Attendance All Year Long Using Season Passes
If you want to make your theater performances more profitable, one of the best ways to do that is to offer season passes. We have several options for you to customize season passes making them attractive to buyers at all levels of commitment.
Using ThunderTix, you can offer your customer the choice of purchasing pre-defined performances (“Every Opening Night Season Pass” or “Sunday Matinee Only Season Pass“) for their convenience. Grouping performances together this way in Defined Packages lets you strategically sell your ticket inventory in larger blocks, increasing revenue velocity. Alternatively, you may allow buyers to build their own experience by picking the performances, dates and times that suit them best. The purchase commitment level for our Open Package season pass is lower yet improves total sales totals when compared to single ticket purchase.
Of course both season pass options are fully customizable by you and you can go back and fine tune the season passes as the year progresses updating the prices to reflect your business needs.
Extend Your Playbill Advertising to the Ticket
If you are currently offering paid advertising in your playbill or event program, you can extend that revenue stream by including sponsorship on the ticket itself. Optional with our performing arts ticketing software is the ability to have the advertising of your choice appear on our Print-at-Home PDF ticket. The addition of your sponsors also appearing on the ticket is a an up-sell opportunity you can offer during the original advertisement negotiations. If you are printing the personal names of your donors in the event program, you can do the same on the PDF tickets making it yet another way to raise funds (and publicly thank your donors).
The PDF ticket can also be used for promotion of your upcoming events. You can customize each performance ticket with an image and a text message that keeps the buyer up to date on performances in a similar genre to those tickets they purchased.
Offer Reserved Seating in Advance of Performances
Performing Arts plan can include reserved seating and custom seating charts that match your venue.
ThunderTix reserved seating charts are custom made for your venue’s capacity and are electronically displayed during the purchase process. The buyer can click on the interactive chart to see prices, availability and then pick the seats. Pricing shown on the seating chart is linked to your choices by event performance dates and times. For example, ticket prices may be lower for a Sunday matinee than a sought after Friday evening. You may also remove seats from public sale or hide rows when necessary from performance to performance. As you change the event parameters, the custom seating chart automatically updates itself.
Reserved seating has a unique productivity feature that allows the box office administrator to view the seats that have sold for any given performance. Sales by section are also displayed by hovering the mouse over the seating chart. Telephone support for ticket buyers will take less time using seating charts, which lowers your operational costs.
Compliant with Americans with Disabilities Act
The ADA requires for compliance that all venues offer the same opportunity for all patrons to purchase tickets. ThunderTix allows wheelchair accessible seats to be purchased directly by those that need them without requiring them to call the box office. Wheelchair accessible seats are clearly marked at each step in the purchase process by icons and notation that the seats are specifically aimed at patrons with special needs. In addition to offering patrons the general courtesy of making their purchases at any time, your box office staff is free to spend their time on other tasks.