Membership Management for the Performing Arts

Build loyalty, boost revenue, and save hours of staff time with automated membership tools built directly into ThunderTix. Whether you're running a community theater, music venue, or immersive experience, our membership system gives you the power to create custom levels, automate renewals, and deliver member perks instantly—without relying on separate fundraising software.

Why Memberships Matter

Memberships do more than drive revenue. They build a relationship between your patrons and your programming. From early access to exclusive perks, memberships give patrons reasons to return, support, and promote your events year-round.

Key benefits include:

  • Recurring Revenue: With automated monthly or annual renewals, memberships provide reliable income you can plan around.
  • Increased Attendance: Include ticket bundles, guest discounts, or season passes to encourage repeat visits and word-of-mouth.
  • Boosted Donations: Tie membership levels to donation campaigns and automatically allocate a portion of the membership fee.
  • Higher Engagement: Add benefits like merch, flex passes, or coupons to deepen the connection with your patrons.

Fully Automated. Instantly Delivered.

Once a patron selects a membership level and completes checkout, ThunderTix does the rest. All benefits are automatically issued, eliminating the need for manual fulfillment.

Upon purchase, members automatically receive:

  • Personalized thank-you emails (including tax-deductible donation receipts)
  • Coupon codes for discounted or free tickets (applied automatically at checkout)
  • Any included products or concessions (tied to their profile for pick-up)
  • Flex passes or packages ready to use immediately

Membership data, donation history, and all issued benefits are tracked in the ThunderTix CRM.

Flexible Setup. Powerful Customization.

Setting up your first membership is easy:

  1. Simply create your new Memberships from within your ThunderTix account
  2. Choose a customer classification and a renewal plan, including:
    • One-time purchase
    • Monthly renewal (by calendar or purchase date)
    • Annual renewal (by calendar, purchase date, or a custom season date)
  3. Choose the public call-to-action label (e.g., "Subscribe", "Join Now")
  4. Save and add membership levels, then assign automated benefits to each one

Customize Every Membership Level

Design as many membership tiers as you need. Each level can be priced differently and include a unique mix of perks such as:

  • Donation Allocation: Direct a portion of the membership fee to a designated fundraising campaign
  • Discount Coupons: Auto-issued, member-specific codes applied during checkout
  • Merchandise: Tote bags, t-shirts, mugs, and more issued for pickup
  • Packages & Flex Passes: Event access bundled as a membership benefit

Each benefit is tracked, fulfilled, and managed by ThunderTix. Your team doesn’t have to lift a finger.

Note: Coupons and products must be created ahead of time to be selected during membership setup. Once assigned, benefits can be reviewed or edited at any time via the Membership Levels tab.

A screenshot of an organization using ThunderTix to sell their Giving Tree memberships. It shows an image and description for each membership level and price along with an extensive list of benefits tied to each level.

Flexible Renewal Options

Whether you're running calendar-based or rolling memberships, ThunderTix lets you choose the renewal model that fits your audience:

  • Monthly renewal (fixed date or from purchase)
  • Annual renewal (calendar-based, purchase-based, or custom date)
  • One-time memberships

Stripe or Square is required for automated billing. Your members will be charged on schedule, and their benefits refreshed automatically.

Works for Every Type of Venue

ThunderTix memberships are used by:

  • Theaters offering tiered donor memberships with season passes and swag
  • Music venues rewarding VIP members with early ticket access and exclusive merch
  • Magic shows promoting front-row access, pre-show events, and drink perks
  • Sports & recreation orgs bundling tickets with discounted concessions and team gear

No matter your genre, ThunderTix lets you package your most popular perks into a seamless, recurring experience your patrons will love.

Simplify, Save, and Strengthen Loyalty

Other systems charge monthly fees based on your donor count—even when donations are low. With ThunderTix, you pay no monthly CRM fees and only 2.5% on donations made by card. All offline donations (cash/check) incur no fee at all.

Everything is included in one system:

  • Ticketing
  • CRM
  • Fundraising
  • Membership management

Consolidate your tools, reduce your costs, and make your patron experience more professional and rewarding.

Ready to grow your membership base without growing your workload? Sign up for a free trial or talk with a ticketing specialist today to get started.