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ThunderTix

Accept Donations Online

Raise more funds with donation tools that are seamlessly integrated into your ticketing and CRM—no third-party systems required. Whether you’re running a year-end appeal or asking for optional donations during checkout, ThunderTix makes it easy to turn patrons into passionate supporters.

Donations During Checkout

Encourage giving at the moment of purchase by adding an optional donation prompt to any event—an easy way to boost contributions without disrupting the customer experience. Make every ask count by tailoring your message. ThunderTix allows you to customize the donation prompt for each event, so your appeal matches the cause.

You can choose to accept either:

  • A general donation that supports your organization as a whole, or

  • Link the event to one or more specific fundraising campaigns.

If only one campaign is selected, all donations are automatically applied to that campaign. If multiple campaigns are connected to the event, the donor will be prompted to choose which cause they’d like to support—giving them more control and deepening their connection to your mission.

  • Set suggested amounts or let donors enter their own
  • Customize donation messaging per event or campaign
  • All donations are tracked automatically in your CRM
  • Edit donation text to match the purpose of the fundraiser
  • Highlight different campaigns at different events
  • Create high-impact calls to action like: “Help Us Restore Our Historic Theater” or “Support Our Youth Acting Program”
Whether you’re fundraising for your own venue or on behalf of a charity partner, your message can be as unique as your mission.

Accept donations with event tickets

Standalone Fundraising Campaigns

ThunderTix makes it easy to run as many fundraising campaigns as you need—whether it’s a year-round annual appeal or a focused effort to upgrade your sound system.

Each campaign can include:

  1. A unique title, custom description, and representative image
  2. Suggested donation levels of giving with benefits or incentives at each tier
  3. A progress bar (shown to the public) to track overall giving toward your goal
  4. A branded, standalone fundraising campaign page
  5. Optional monthly recurring gift support options
  6. Custom thank-you messages and automated email receipts

You can link donation campaigns to specific events, so patrons can choose which cause to support during checkout—or direct supporters to standalone fundraising pages via links or embedded forms on your website.

With ThunderTix, your fundraising campaigns are flexible, beautifully branded, and fully integrated with your ticketing and CRM tools—no separate donation platform needed.

Built-in Donor Tracking & CRM

Every donation is automatically tracked inside your ThunderTix CRM—no spreadsheets or syncing required.

✔ View donor history, giving totals, and notes
✔ Segment donors by giving classification level for future campaigns
✔ Use our mass email tool to thank donors or invite them to special events

Donor Receipts & Thank-You Letters Made Easy

ThunderTix makes it simple to show appreciation and meet compliance—all while staying on brand.

Every donor automatically receives an automated thank-you email using your custom-branded donation email template. You control the message, logo, colors, and tax-deductibility language, ensuring it reflects your organization's voice and mission.

But for larger gifts, we help you go a step further.

With our customizable letterhead tool, you can design a polished thank-you letter that includes:

✔ Your organization’s logo and billing address
✔ Automatically pulled donor name, donation date, and gift amount
✔ Personalized message with pre-drafted thank-you content

You can also define a donation threshold for major gifts. When a donation exceeds that amount, ThunderTix automatically generates the letter, emails it to the appropriate admin in charge of development, and makes it ready for print. All your staff needs to do is sign and mail it—giving major donors the personal recognition they deserve.

Monthly Recurring Donations

With ThunderTix, you can manage general, campaign-based, and recurring donations—all in one system. If you use Stripe or Square as your payment gateway, patrons can opt into a monthly recurring donation by simply checking a box during checkout or when donating through a standalone campaign page.

Recurring donations are especially powerful for membership-style campaigns. Set specific giving levels within your campaign, and make recurring giving required for select tiers. Patrons will be automatically charged each month, giving you a reliable, predictable stream of support.

Whether it’s sustaining gifts or membership dues, recurring donations help turn one-time supporters into long-term donors—with no extra tools or integrations required.

Fundraising Campaign Goals

Show donors exactly how their contributions make a difference with real-time fundraising progress bars. Whether you're raising money for new theatre seats or a community outreach program, visible goals help drive momentum and inspire giving. Sharing campaign goals and progress keeps your supporters engaged and motivated. ThunderTix makes it easy to build trust and excitement by showing how close you are—and how much every gift counts.

Let Patrons Cover Credit Card Fees

Preserve more of your donation revenue with a single checkbox. ThunderTix gives patrons the option to cover your credit card processing fees when they make a donation—so your organization keeps 100% of the intended gift. This small prompt can make a big difference for small nonprofits.

A quick and convenient pop-up allows your customers to add to their donations.

Small Donations Add Up!

Encourage micro-giving that adds up fast. With round-up donations, patrons are prompted during checkout to round their total up to the next $5 increment and donate the difference to your organization. This simple feature can help boost overall donations with minimal effort and no disruption to the buying experience.

Donor Classifications

Reward your most generous supporters and inspire greater giving with customizable donor classification tiers. You can define threshold amounts to automatically group donors into categories like Bronze, Silver, or Gold, and offer tailored perks or recognition for each level. Whether it’s a swag bag, a complimentary cocktail, or listing their name in your program, these thoughtful gestures help patrons feel valued and encourage continued support. Donor classifications are tracked automatically within your system across your entire account and all donations (event, campaign, round-up, etc.), making it easy to manage recognition programs without adding administrative overhead.

Direct Patron Donations from the CRM

Make it easy to log donations at any time. From a patron’s record in ThunderTix, your staff can:

  • Start a new donation on their behalf (with their contact info pre-filled)
  • Backdate a donation to ensure accurate historical reporting
  • Record in-kind donations like goods, services, or bill payments
  • Track and search both monetary and non-monetary gifts across your patron database

This holistic tracking helps your team recognize donors appropriately, analyze total giving history, and build stronger relationships with supporters.

Backdated Donations

Easily enter a donation a patron made from a previous date by using the backdate donation feature on that patron's record. Ensuring all donations are entered into your fundraising software is key to retaining those donors and recognizing them for their generosity.

In-Kind Donations

Record and track In-Kind donations given by a patron easily from their patron record. The ability to track In-Kind donations on a patron record allows you to gauge the donation history of a patron more accurately. Non-monetary donators can be specially located in your Patron Database with a donation history search.

The Right Ask at the Right Time

The most successful donations happen when patrons are already ready to spend. That’s why ThunderTix puts your fundraising ask right in the checkout flow, alongside ticket purchases. A simple, polite prompt with a donation field dramatically increases revenue without adding friction.

Most organizations collect more in donations through ThunderTix than other third-party giving platforms — making it one of the most effective tools in your fundraising strategy.

Patron Management

ThunderTix doesn’t just collect donations—it helps you build lasting relationships with the people who give. Every donation is tied to a patron record in your built-in customer database, giving you full visibility into each supporter’s history, preferences, and engagement. Donors are automatically tagged in your system and you can filter by any of the following:

  • Donation frequency, amount, or campaign
  • Both ticket purchases and standalone fundraising campaign donations
  • All donors by level or classification (over the last 12 months)
  • The top 100 donor leaderboard
  • All donors by date range
  • All first-time donors
  • LYBUNT - All donors that donated Last Year But Unfortunately Not This year
  • SYBUNT - All donors that donated Some Year But Unfortunately Not This year
  • All ticket orders with additional donations made
  • All donors who have donated at least X dollars
  • All donors who have donated at least X times

After each event, your team can view complete patron histories—including emails, phone numbers, donation activity, and order data—to support smarter fundraising, better donor recognition, and more effective outreach.

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