We've created a suite of video tutorials to cover each aspect of your box office. Share these tutorials with your staff, ushers, and volunteers to save time in training them how to use ThunderTix. Reserved seating video Reserved seating How seating charts work. Pricing seats based on seat location, holding back seats, orphans, and social distancing. Box office POS video Box office orders Learn how to process orders in the box office or over the phone. How to handle comps, discounts, waive fees. Order changes video Exchanges, Refunds, etc How to process exchanges, refunds, voids, refund to a gift card, and even converting tickets to a donation. Scanning Apps video Barcode scanning apps Learn how to use the ThunderTix Apps for iOS and Android to scan barcoded tickets at each entrance. USB Scanner video Handheld USB scanners Use rugged USB-connected scanners to transmit barcodes. Go completely hands-free with a scanner stand. Guestlist check-in video Guest list check-in For smaller events, consider using the electronic guest list check-in function with any tablet, phone, or laptop. Events how-to video Creating your event Learn what each of the sections and available fields are and when to use them while creating your event. Ticket options video Managing tickets With robust options for event tickets, learn how to manage ticket pricing, capaicities, orders limits, and more. Order details video Understanding orders Once an order is processed, see whether the customer received the email. Search for orders and tickets. Customer database video Customer relationships Access your own private customer database. Leverage all data for marketing purposes and mass emails. Reports video Reports A to Z Where to find all of the available reports and what they do. Reconciliation,settlement, guest lists, dashboard, multi-event and more! Coupons video Creating coupons Create single coupons, import coupons in bulk, or create an automatic group discount.