1
00:00:00,160 --> 00:00:03,760
Today’s ThunderTix tutorial covers 
how to check guests into your event  

2
00:00:03,760 --> 00:00:09,120
either when guests arrive without paper tickets 
or when you do not want to use a barcode scanner.  

3
00:00:09,120 --> 00:00:13,280
This simple solution is quick and 
easy so let’s go ahead and jump in. 

4
00:00:13,280 --> 00:00:18,240
Grab your tablet and login to the ThunderTix 
website, then navigate your way to the events  

5
00:00:18,240 --> 00:00:23,600
page. Click on the event that you wish to check 
your guests into. Hover over the desired date  

6
00:00:23,600 --> 00:00:29,680
and then tap on the “guest list” icon to view the 
full attendee list. The guest list displays the  

7
00:00:29,680 --> 00:00:35,360
customer’s name, how many times they’ve visited 
your venue, their customer classifications,  

8
00:00:35,360 --> 00:00:39,920
any notes associated with the order, 
how many tickets have been scanned,  

9
00:00:39,920 --> 00:00:45,600
the quantity of tickets purchased, the ticket 
types and associated items, the order number,  

10
00:00:45,600 --> 00:00:51,040
method of payment, and, if applicable, the 
customer’s desired method of shipping for ticket  

11
00:00:51,040 --> 00:00:56,480
fulfillment. For events utilizing a seating chart, 
we’ll also show the seat assignments per customer  

12
00:00:56,480 --> 00:00:59,520
from the guest list as well.
To check in your attendees,  

13
00:00:59,520 --> 00:01:04,480
tap here on “Start Guest Check-In”. If all 
customers appear on a single page, you can easily  

14
00:01:04,480 --> 00:01:09,600
scan down the alphabetical list to find the right 
customer when they arrive. Just tap on the barcode  

15
00:01:09,600 --> 00:01:15,280
that corresponds to their order to check them in 
and violà, you’ve validated your first customer!  

16
00:01:15,280 --> 00:01:20,320
As you scan arriving guests, they will be removed 
from your check-in view, so that only those that  

17
00:01:20,320 --> 00:01:25,600
have not yet checked in, remain in the list.
If your guest list is separated into multiple  

18
00:01:25,600 --> 00:01:31,600
pages, use the search field at the top of the page 
to retrieve customers by last name. At the top of  

19
00:01:31,600 --> 00:01:37,040
the guest list, you’ll see a running tally of how 
many guests you’ve checked in and how many remain. 

20
00:01:37,040 --> 00:01:40,320
Let’s see what all of this looks 
like all together shall we? “Hey,  

21
00:01:40,320 --> 00:01:46,560
I have a ticket for John Doe.” “Okay let me 
check.” “Okay, enjoy the show!” “Thanks!” 

22
00:01:47,120 --> 00:01:51,520
When you finish checking in your guests, just 
click the “End Guest Check-in”. You’ll see  

23
00:01:51,520 --> 00:01:55,840
that your guest list still remains intact 
with the Scanned column showing whether a  

24
00:01:55,840 --> 00:02:01,600
guest has been checked in, or marked as “scanned”.
All right, Congratulations. You have successfully  

25
00:02:01,600 --> 00:02:06,560
learned how to check in guests without the use 
of a barcode scanner, a clipboard, or paper  

26
00:02:06,560 --> 00:02:11,840
tickets. Don’t forget, you can do this from your 
phone or computer by doing the exact same thing  

27
00:02:11,840 --> 00:02:16,480
so do not worry if you don’t have a tablet 
of your own. If you have any more questions,  

28
00:02:16,480 --> 00:02:20,480
check out our how-to guides and visit 
our support forum. Thanks for watching!