1 00:00:00,110 --> 00:00:05,034 Today’s ThunderTix tutorial covers how to scan tickets using USB connected barcode scanners. 2 00:00:05,034 --> 00:00:08,910 Barcode scanning is an important time saving technique that makes your guest check in process 3 00:00:08,910 --> 00:00:09,910 more efficient. 4 00:00:09,910 --> 00:00:14,330 For your convenience, ThunderTix offers the rental or purchase of USB connected barcode 5 00:00:14,330 --> 00:00:17,470 scanners from the Hardware tab of your ThunderTix account. 6 00:00:17,470 --> 00:00:23,267 First, decide whether you want a 1 Dimensional Barcode Scanner or a 2 Dimensional Barcode Scanner 7 00:00:23,290 --> 00:00:28,470 The 1 Dimensional scanner is limited to scanning paper tickets while the 2 Dimensional scanner 8 00:00:28,470 --> 00:00:32,850 can scan both paper and electronic tickets displayed from a smartphone. 9 00:00:32,850 --> 00:00:37,020 Once you have acquired your USB connected barcode scanner, go ahead and plug it directly 10 00:00:37,020 --> 00:00:40,790 into the USB port on the computer of your choice. 11 00:00:40,790 --> 00:00:45,170 Next login to the ThunderTix website and navigate your way to the Scan tab. 12 00:00:45,170 --> 00:00:46,739 Here you have several options. 13 00:00:46,739 --> 00:00:51,110 You can either select one single event or you have the option to scan multiple events 14 00:00:51,110 --> 00:00:52,110 at once. 15 00:00:52,110 --> 00:00:55,800 Let’s say we wanted to start checking people in for a single event. 16 00:00:55,800 --> 00:00:59,210 We would just need to click here and then select the specific time of the event that 17 00:00:59,210 --> 00:01:00,210 we are scanning. 18 00:01:00,210 --> 00:01:03,910 Now all we have to do is scan a barcode off of a ticket or phone and ThunderTix will check 19 00:01:03,910 --> 00:01:08,110 in the attendee for the event, record the time of the scan, and which of your staff 20 00:01:08,110 --> 00:01:09,140 scanned the ticket. 21 00:01:09,140 --> 00:01:11,960 Immediately upon scanning a ticket, you’ll see a large success 22 00:01:11,960 --> 00:01:17,040 message indicating a valid scan, or you’ll be alerted to invalid or duplicate tickets. 23 00:01:17,040 --> 00:01:21,291 If you run into any trouble physically scanning a barcode--for example, if a paper ticket 24 00:01:21,291 --> 00:01:25,510 is damaged or a user cannot retrieve their confirmation email, you can use another method 25 00:01:25,510 --> 00:01:27,000 to check in attendees. 26 00:01:27,000 --> 00:01:31,350 For example, you can type in the attendee’s barcode ID manually and click Scan to get 27 00:01:31,350 --> 00:01:32,350 the same results. 28 00:01:32,350 --> 00:01:36,780 Or, type in the customer’s last name or Order ID and click “Lookup”! 29 00:01:36,780 --> 00:01:40,700 This will display whether the customer has valid tickets and if they have been previously scanned 30 00:01:40,700 --> 00:01:44,090 Achieve the same results as scanning by clicking on the barcode IDs. 31 00:01:44,090 --> 00:01:45,659 It’s just that easy. 32 00:01:45,659 --> 00:01:49,740 Lastly, consider renting or purchasing a Goose Neck Scanner Stand from ThunderTix for a more 33 00:01:49,740 --> 00:01:51,860 hands free and comfortable experience! 34 00:01:51,860 --> 00:01:53,020 All right, congratulations! 35 00:01:53,020 --> 00:01:57,439 You have successfully learned how to check in guests with a USB connected barcode scanner. 36 00:01:57,439 --> 00:02:00,579 These scanners should work with any device that is connected to the Internet and has 37 00:02:00,579 --> 00:02:03,890 a USB port...or a mini-USB port with an adapter. 38 00:02:03,890 --> 00:02:07,979 That means you can be completely mobile with a USB scanner pistol connected to a small tablet. 39 00:02:07,967 --> 00:02:12,420 Don’t forget, you can also scan barcodes from your phone by downloading the ThunderTix app. 40 00:02:12,400 --> 00:02:16,590 If you have any more questions, check out our how-to guides and visit our support forum. 41 00:02:16,590 --> 00:02:17,420 Thanks for watching!