1 00:00:00,080 --> 00:00:01,170 “Hello and welcome! 2 00:00:01,170 --> 00:00:04,640 Today I am going to walk you through how to manage an event that has been created with 3 00:00:04,640 --> 00:00:06,450 a seating chart through ThunderTix. 4 00:00:06,450 --> 00:00:11,160 We will be covering how to set ticket prices for specific sections of your venue based 5 00:00:11,160 --> 00:00:15,730 on their location in the venue and how to block specific seats from being purchased. 6 00:00:15,730 --> 00:00:19,510 Before we get started, let’s quickly go through how to create an event with your 7 00:00:19,510 --> 00:00:20,510 seating chart. 8 00:00:20,510 --> 00:00:24,250 Starting from the Events page, click on the create an event button. 9 00:00:24,250 --> 00:00:28,810 Go ahead and give it a name and click here to change your seating chart option so that you attach your 10 00:00:28,810 --> 00:00:30,660 seating chart to this event. 11 00:00:30,660 --> 00:00:38,980 Next, add your event dates and times. 12 00:00:38,980 --> 00:00:56,110 We’ll also need to create ticket types for our event. 13 00:00:56,110 --> 00:00:58,510 Now we can dive into managing our new event. 14 00:00:58,510 --> 00:01:02,800 After creating our event, come over here to find a list of our Dates & Times. 15 00:01:02,800 --> 00:01:08,550 Hover over any date and click on Modify Prices For This Date to show the tickets we created. 16 00:01:08,550 --> 00:01:13,350 We can modify them directly here, or even manage ticket prices by specific seating chart 17 00:01:13,350 --> 00:01:14,370 sections here. 18 00:01:14,370 --> 00:01:18,510 Now, your seating chart will most likely look different than this one, but that’s okay! 19 00:01:18,510 --> 00:01:22,010 All you need to do is click on the section for which you would like to modify the ticket 20 00:01:22,010 --> 00:01:23,010 price. 21 00:01:23,010 --> 00:01:25,610 Now just fill in your desired prices for this section. 22 00:01:25,610 --> 00:01:30,730 If at any time you want to apply your prices to this same section for all performances, 23 00:01:30,730 --> 00:01:32,720 you can check this box down here. 24 00:01:32,720 --> 00:01:37,340 Don’t forget to select Apply Ticket Prices here at the bottom once you finish! 25 00:01:37,340 --> 00:01:45,800 You can continue on to manage any other section here. 26 00:01:45,800 --> 00:01:48,500 Once complete return to the Dates and Times page. 27 00:01:48,500 --> 00:01:51,790 Let’s say your event has a matinee showing as well. 28 00:01:51,790 --> 00:01:55,870 That would mean that we would have to select our matinee showing specifically, and alter 29 00:01:55,870 --> 00:02:07,560 those prices accordingly. 30 00:02:07,560 --> 00:02:10,420 Once you’re done, return to the Dates and Times page. 31 00:02:10,420 --> 00:02:14,690 At times, you need to block certain seats from being eligible to purchase because they 32 00:02:14,690 --> 00:02:19,870 aren’t available for a specific show across all performances or for various other reasons. 33 00:02:19,870 --> 00:02:23,650 From the Dates and Times page, let’s click on “Sell” for any date. 34 00:02:23,650 --> 00:02:28,310 Let’s say we received an email request to block two seats because a check is on the 35 00:02:28,310 --> 00:02:29,310 way. 36 00:02:29,310 --> 00:02:31,880 Let’s click on the appropriate section to display the seats. 37 00:02:31,880 --> 00:02:37,450 To block a seat, right click on any seat and then left click on any of these blocking options 38 00:02:37,450 --> 00:02:38,459 here. 39 00:02:38,459 --> 00:02:43,120 Perhaps we don’t receive the check by the deadline, so now we want to unblock the seats. 40 00:02:43,120 --> 00:02:47,730 Simply right click again and select the appropriate unblocking option. 41 00:02:47,730 --> 00:02:49,050 It’s that easy. 42 00:02:49,050 --> 00:02:52,350 Of course, from this same page, we can purchase seats. 43 00:02:52,350 --> 00:02:54,730 Let’s buy our newly unblocked seats. 44 00:02:54,730 --> 00:03:00,319 Simply select them by clicking on them, select your ticket types, then proceed to the checkout 45 00:03:00,319 --> 00:03:01,319 page. 46 00:03:01,319 --> 00:03:05,650 Select the payment type, enter your details, and you’re on your way to selling out for 47 00:03:05,650 --> 00:03:06,650 your event! 48 00:03:06,650 --> 00:03:08,500 Alright, that’s it for now. 49 00:03:08,500 --> 00:03:13,340 If you have any questions we have lots of documentation in our support forum or 50 00:03:13,340 --> 00:03:15,100 you can open a support request! 51 00:03:15,100 --> 00:03:16,340 Thank you so much for watching!