1 00:00:00,179 --> 00:00:04,450 Today’s ThunderTix tutorial covers how our ThunderTix iOS App helps speed up your 2 00:00:04,450 --> 00:00:06,939 check in and your on-site selling processes. 3 00:00:06,939 --> 00:00:11,210 The app allows you to scan barcodes from both paper tickets and electronic tickets displayed 4 00:00:11,210 --> 00:00:12,950 directly from a smartphone. 5 00:00:12,950 --> 00:00:16,730 You can sell tickets on the go, either in cash or by credit card with ease. 6 00:00:16,730 --> 00:00:20,450 First, you will need to download the app from Apple’s App Store. 7 00:00:20,450 --> 00:00:22,900 Go to the Search tab and search for ThunderTix. 8 00:00:22,900 --> 00:00:27,000 Once it has downloaded, tap on it to open and enter your personal login information 9 00:00:27,000 --> 00:00:28,890 and tap login to continue. 10 00:00:28,890 --> 00:00:30,460 You will be brought to the scanning tab. 11 00:00:30,460 --> 00:00:34,660 Here you can tap on any one of your events or you can choose more than one event to scan 12 00:00:34,660 --> 00:00:36,000 at the same time. 13 00:00:36,000 --> 00:00:39,530 Once you tap on your desired event, tap on your desired showtime and you’re ready to 14 00:00:39,530 --> 00:00:41,290 begin scanning instantly. 15 00:00:41,290 --> 00:00:44,470 Just point your phone’s camera at the barcode for your guest’s ticket. 16 00:00:44,470 --> 00:00:49,030 The app analyzes the unique barcode and checks in your guests automatically and accurately. 17 00:00:49,030 --> 00:00:53,739 It quickly determines if the ticket is valid and ensures it hasn’t been previously scanned. 18 00:00:53,739 --> 00:00:58,000 If one of your guests arrives without a ticket or with a damaged ticket, you can also tap 19 00:00:58,000 --> 00:01:02,110 on this button to search for a guest manually with their last name or their order number. 20 00:01:02,110 --> 00:01:04,519 Now, let's go back and click on the Sell tab. 21 00:01:04,519 --> 00:01:09,049 If you tap on any events here, and then tap on your desired showtime, you can sell right 22 00:01:09,049 --> 00:01:10,580 from your iPhone or iPad! 23 00:01:10,580 --> 00:01:14,940 Just hit the plus and minus buttons to add or decrease the quantity of tickets desired 24 00:01:14,940 --> 00:01:16,060 and hit continue. 25 00:01:16,060 --> 00:01:19,820 It shows the price at the top and you can select cash or credit depending on your guest’s 26 00:01:19,820 --> 00:01:21,320 preferred payment method! 27 00:01:21,320 --> 00:01:25,060 Select cash for an instant sale or type in your guest’s credit card information into 28 00:01:25,060 --> 00:01:27,380 the secure sections and tap confirm. 29 00:01:27,380 --> 00:01:31,509 To process credit card transactions even faster, you can purchase your own iOS credit card 30 00:01:31,509 --> 00:01:34,939 reader, that plugs directly into your phone’s headphone jack, from your Thundertix account 31 00:01:34,939 --> 00:01:35,939 on the Hardware tab. 32 00:01:35,939 --> 00:01:39,560 When you finish processing the order, you will be prompted with these two time saving 33 00:01:39,560 --> 00:01:40,560 options. 34 00:01:40,560 --> 00:01:43,670 The Repeat Order option will take you right back here, to the beginning of the selling 35 00:01:43,670 --> 00:01:45,340 process for the same event. 36 00:01:45,340 --> 00:01:48,910 And the See all dates option takes you back here, to your full event listing to choose 37 00:01:48,910 --> 00:01:51,190 a different date or time if needed. 38 00:01:51,190 --> 00:01:53,080 All right, Congratulations. 39 00:01:53,080 --> 00:01:56,729 You have successfully learned how to use our mobile, go anywhere app that makes managing 40 00:01:56,729 --> 00:02:00,410 your events easier, faster and more efficient -- all from the palm of your hand. 41 00:02:00,410 --> 00:02:03,120 Don’t forget that you can also download this app onto your iPad. 42 00:02:03,120 --> 00:02:07,909 And, you can use any combination of iPhones, iPads, and handheld scanners simultaneously 43 00:02:07,909 --> 00:02:12,579 at multiple event entrances since all information is transmitted real time to the cloud. 44 00:02:12,579 --> 00:02:16,459 Be sure that each staff member using the app has their own login information so that your 45 00:02:16,459 --> 00:02:19,590 reports are accurate on both ticket sales and barcode scanning. 46 00:02:19,590 --> 00:02:23,730 If you have any more questions, check out our how-to guides and visit our support forum. 47 00:02:23,730 --> 00:02:24,430 Thanks for watching!