Tag: Ticketmaster

ticket industry news

The writing is on the wall for ticket fees

Behold! Fee Free Friday has returned with all new tales of the controversy surrounding event ticket fees. This week, a hapless ticket buyer asks CBS reporter Kurtis Ming “How’d I pay $40 above face value for tickets?” There is also news of “great unification” and “transference” sending shock waves through the ticketing industry. Plus the weekly Wall of Woe has…
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Concert Ticket Fees

Loose Lips Sink Ticket Fees

Investigative reporting by the NBC affiliate in Connecticut has exposed the secret of why concert tickets sell out in seconds. The “loose talk” has also torpedoed the outrageous face value mark-ups and ticket fees added by unauthorized third-party re-sellers. Fee Free Friday has all the details on the secrets being exposed, plus there is news that ticket fees are now doubling the price of…
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An outsider's opinion of the ticket purchase process

Sometimes it is a good idea to listen to an outsider’s opinion, even if that opinion is a little rude. The full-time job of selling tickets can sometimes cause an insulating bubble to form. That bubble may make one unaware of how others view the event ticket purchase process. After announcing a change to the way…
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Sell online event tickets

Waive Ticket Fees Goodbye

“Nah, nah, hey, hey, goodbye…” is the verse you’ll be singing after reading this week’s Fee Free Friday. Why? Because earlier this week the NHL waived all ticket fees on home games! Such a positive development is immediately offset by a “personal seat license” fee being a final insult to injury for Dallas Cowboy fans. Plus, Fee…
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ticketing fees

Fee Free (Black) Friday

Black Friday is the pinnacle of consumer power. That means it’s not just black Friday, it’s Fee Free (Black) Friday. This week we find far too many parallels exist between a recent behavioral economist’s study and ticket fees. We also see that a certain ticket industry giant has made the Consumer Reports “naughty list”. The Wall of Woe gets turned…
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high ticket fees

A Tale of Two Cities' Ticket Fees

“It was the best of times, it was the worst of times…” Fee Free Friday, the TMZ of ticket fees, is back with a tale of two cities. In Nashville, Tennessee all hell is breaking loose with two simultaneous scandals, one for Lady Gaga tickets, the other for Eric Church tickets. In Minneapolis, Minnesota high…
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battle over online ticket fees

Battle Royale Over Ticket Fees

A battle royale between the two monsters of the ticketing industry. Winner takes all…the ticket fees. Fee Free Friday is back as the referee for a battle of the ages between Ticketmaster and AEG. And on the under-card we have wrestling fans vs. tickets fees. Also, Maroon 5 fans are desperately seeking Susan reasonable ticket fees and…
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service charges

Terrifying Ticket Fees Are A Halloween Horror!

A $19.80 concert ticket fee? Ticketmaster to the Tower of London? Gut-wrenching tales of sorrow from music fans? That can only mean the special Halloween Horror edition of Fee Free Friday! This week is especially terrifying because Halloween gives us the excuse to pull out all the stops bringing you all the latest news on the omnipresent horror that…
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scalper bots

Fee Free Friday - Humans vs The Bots Edition

The ever increasing consumer pain point of so-called “scalper bots” tops this week’s Fee Free Friday. If that term is new to you, scalper bot are malicious computer programs ( aka “robots” or simply “bots” ) that scalpers use to automate the task of buying tickets online. Using hundreds of thousands of these bots simultaneously,…
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Understanding the 5 Types of Event Ticketing Platforms

Nothing indicates the success of a gig, play, tour or event than the sale of tickets to those events. When choosing from event ticketing platforms, it’s important to examine the method of the event ticketing platform. Your choice will impact when and how your revenue is collected, how tickets are delivered, and ultimately, the price…
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