Blog Posts

butthole surfers

Butthole Surfers at Austin's Scoot Inn

The Scoot Inn has been a local Austin watering hole since 1871 and lays claim as one of the oldest bars in the state of Texas. Initially opened as a railroad saloon for travelers to stop in on their journey, the Scoot Inn became a local favorite of East Side workers. Today, Scoot is owned…
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event wristbands

Event wristbands: Cooler than a concert t-shirt?

Event wristbands double as fashion statements as teens take to wearing their bracelets. Consider stylish, comfortable, and attractive wristbands instead of paper tickets for your venue.

theater ticketing software

Bed Bugs Musical & Summer Movie Revenue

In the northeast, a quarter inch long critter is instilling fear in hoteliers, apartment managers, retailers, and theaters. The bedbug is alive and thriving after their near eradication from American cities since the 1950s. In New York city, bedbugs have forced hotels to take rooms out of service, shuttered Abercrombie and Fitch for days, and…
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Blue October

Rock Concerts: Don't be afraid to bring the kids

The anticipation was palpable as Blue October fans began congregating well in advance of the doors opening. Worries about uncooperative weather earlier in the day faded under a beautiful, central Texas, evening sky. Finding a parking spot was painless, thanks to Whitewater Rock’s ample parking and helpful staff directing me at every turn. My kids…
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Toronto Film Festival Ticketing Software Problems

Death by Tweet: Toronto Film Festival

Today, I saw a flurry of activity on Twitter by consumers trying to buy tickets for the 2010 Toronto Independent Film Festival, TIFF.  The unifying theme of the tweets was the frustration surrounding the ticket buying process, #tiff #fail.  Which ticketing software were they using, I asked myself? Obviously, my curiosity was piqued. I went…
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Cancelled Tickets

A Ticket To Memory Lane: Throwback Souvenir Tickets

I was recently approached by a potential client interested in exploring online ticketing, and one of the first questions she asked was, “Can I still mail my pre-printed tickets out.” While I assured her of our support for every major thermal ticket printer available, naturally, I pointed out the advantages and flexibility of print-at-home tickets,…
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It's the  Economy Experience, Stupid

The familiar line from Bill Clinton’s campaign around the economy should resonate with theaters, music venues, raceways and other ticketed forms of entertainment as venues focus on “the experience” to entice more patrons to the ticket window. Studies show that buying a new pair of shoes will never bring the same level of happiness than…
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Racing to Lower Sales: Nascar's Dismal Season

The recession’s effect on entertainment ticket sales is shared across all venues and geographic regions, but nowhere is it felt more than Nascar auto racing. Nascar draws its fans from a largely blue collar and predominantly male work force, the two demographics hit hardest by the recession. Even the celebrated removal of the ban on…
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falling ticket sales

On Ticketing: Summer of Flat Sales

In a dubious record breaker, 2010 will mark the year of falling ticket sales. High profile acts like the Christina Aguilera, Eagles, Lilith Fair, and even the engaging American Idols have canceled entire tours or tour dates. What’s going on? One obvious problem is the economy. From housing to retail, the economy has wreaked havoc…
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music ticketing software

Would @dandyermusic quit Twitter?

Dan Dyer, one of my favorite local musicians, played the other night here in Austin, and I knew I’d miss the show. Stacy and I were working late trying to add Canadian payment processing to ThunderTix, and at 10:00 PM, we still hadn’t finished. I guess Stacy had had enough, because she suggested we call…
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