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Should you charge ticket fees?
4 Points to Consider Regarding Fees Venues, promoters, and organizations selling event tickets should understand the impact fees have on ticket sales. Ticket fees may be either a sales deterrent or a profitable revenue stream when your venue retains 100% of the fees collected. These factors should weigh in your decisions regarding fees: 1. The Impact on Profitability and Fan Respect Ticket fees can add 25-30% to your profits when you keep revenues collected. If your venue uses ticketing sof...
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Improved Event Sales Reports
New Error Messages from Authorize.net Happy 4th of July! Authorize.net’s default messaging for mismatched addresses or CVV codes lacked intuitiveness. Customers had seen credit card error messages like “No Match” which did not indicate the real error — a mismatch in the CVV code entered. We updated those messages to help guide buyers and reduce frustration. Ticket Type Descriptions If you want explanatory text to help buyers in their ticket selection decisions, you may no...
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Recent Tragedies Highlight Importance of Crowd Safety
This past Sunday, a man fell 40 feet to his death during the Chicago Bears – Philadelphia Eagles football game. A week earlier, a toddler died after falling 30 feet during a Los Angeles Lakers match. And last week, at a Phnom Pehn water festival, nearly 400 died and several hundred were injured during a panicked stampede from a bridge. Tragedies like these remind us about the importance of crowd safety. Clearly Marked Exits are Vital to Crowd Safety Despite the best crowd management pol...
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Random Acts of Culture: perfect fit for viral social sharing
Christmas is my favorite holiday, and I can think of no time that presents a better opportunity to move people through the power of live performance. Knight Arts whose catchy slogan, “Witnessing the transformational power of the arts”, is behind “random acts of culture”, a movement to bring classical performance out of the music halls and theaters and to the people through their everyday business. On October 30, the Opera Company of Philadelphia surprised shoppers with a seemingly impro...
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