Seating Chart Layout Setup

Reserved seat ticketing allows patrons to select their own seats using your own seating charts created as clickable layouts and seats. Use this checklist when creating your reserved seating charts.

Step 1: Public Seating Chart Display

Patron seat selection begins with a visual graphic representing your theater, arena, or seating in the round layout. Consider the following factors when reviewing the seating chart your patrons see:

1. Is the seating chart attractive? For a professional appearance, you’ll want to provide us with a clean copy devoid of pencil markings and large enough (500 – 750 pixels wide is optimum) to view clearly.
2. Is the stage location clearly marked?
3. Are wheelchair seats clearly identified?
4. If seat prices vary by location, are the price differences apparent? Consider color variations to indicate price changes along with an accompanying color key.
5. Are sections labeled? Use standard labeling like Orchestra, Balcony, Stage Left, or Stage Right.

Step 2: Guide for ThunderTix Seat Creation

To create a clickable seat selection layout, you will provide us with a seating chart similar to Step 1 but with more detailed labeling. Every seat belongs to a row or table, and each row or table belongs to one section. This differentiates “Orchestra Row B Seat 12″ from “Stage Left Row B Seat 12″.

Your detailed view is for internal use, so you are free to pencil in accurate labels, seat order or numbering, and wheel chair seating. Review the points below as you create your detailed chart:

1. Are sections clearly labeled? It is acceptable to have a single section even if it includes aisles between seats.
2. Is each row in a section uniquely identified?
3. Do seat numbers accurately reflect the actual venue seats?
   • If seats are odd or even numbered, make sure they are labeled as such.
   • Double check that numbers are clearly labeled in ascending or descending order. To expedite seat numbering, you need not label individual seats. It is perfectly acceptable to show seat numbering using the following notation:
     1 => 9
     1 – 9
     23 – 10
   • If any seat is not sold for any reason, mark it with an “X” or do not include it in the seating chart. Do make sure the space allocated for the seat is still present for an accurate representation.

The detailed seating chart pictured below provides an excellent guide for creating your seating chart. This view is attractive enough to be used as your primary public chart, as well.

Step 3: Selectable Seat Creation

Using the images provided, we create a grid of seats allowing your patrons to select seats from their desired section. Once the clickable reserved seating is completed, your event tickets can be offered for sale.

We follow suggestions set forth by the Americans with Disabilities Act (ADA) and allow patrons requiring special wheelchair seating to select their seats as any patron would. Our layouts include clearly labeled selectable wheelchair seats, and hovers display a wheelchair icon to indicate the special seating. Patron seating chart displays might look similar to this:

Final notes: seating chart creation is a detail oriented task, and it is important you review your seating chart before submitting it in final format. Changes to seating charts may incur additional charges.