Customers can print their PDF ticket right at the time their order is approved or after they receive an email confirmation with the “Print at Home” PDF ticket as an attachment. Every PDF ticket has a unique bar code and corresponding bar code ID which are generated at the time of purchase. The Branded PDF allows for ticket customization by incorporating logos, graphics, or coupons. Promote upcoming events and generate additional revenue by selling advertisement and sponsorship opportunities to local area vendors.
Prevent ticket fraud and duplication by scanning barcodes from PDF and/or thermal tickets. Bar code Scanning is real-time enabling several scanners and multiple gates, or points of entry. Bar codes are verified for the event and return a response regarding barcode validity. For duplicate tickets, the staff member scanning sees a ”DUPLICATE” message with the initial time stamp that it was first scanned, along with the original ticket buyer’s name and Order ID.
Your customers, Your customer data. ThunderTix maintains a customer database of all patrons that have purchased an event ticket from your venue. The database is search-able by name, email, address, and phone. All data can be exported to Excel at any time, including customer emails. All customer information is maintained by unique email addresses to prevent duplicate records and is editable.
With your own Merchant Account and Internet Gateway to process credit cards online, you’ll have complete control. As tickets are purchased, revenue collected is batched nightly and directly deposited into your business bank account immediately. No waiting for your ticket proceeds until the event has passed. Utilize money as it comes in to promote and advertise the event.
Only ThunderTix gives you complete control over ticket fees and prices. Why is this important? High ticket fees upset customers which lead to lower ticket sales. Use the calculator on this page to see how per-ticket fees compare with a ThunderTix subscription.
Sell tickets online and in the Box Office with a single managed ticket inventory. Customers can buy tickets with ease at any time of day without phone calls, paper order forms, voice mail or staff assistance.
Manage Reserved Seating tickets with tiered pricing by section, multiple ticket levels, or reduced pricing by performance like matinees. For each assigned seating event, there is one managed guest list with all customers and seat assignments. Seating Chart setup is a one-time fee starting at $275 and is based on the number of seats. Seating Charts are available for all possible layouts — theaters by section, tables, seating in the round.
Sell tickets right on your Facebook Page. Add links to YouTube and SoundCloud for the band you’ve booked to perform. You’ll sell more tickets if your customers get a taste of the upcoming event. Link to a Facebook event Page so customers can see if their friends are attending. Add links to the artist’s website and/or Twitter account. Even share a Yelp review of an ongoing event.
Online Donations provide needed capital for many venues, especially theaters, and patrons are provided the opportunity to add donations at the time of ticket purchase. Personalized messages allow you to tailor the donation request for each performance and let your patrons know exactly where their funds will be spent.
Event Sales Reports offer venue managers the ability to customize reporting for a single event or a group of events by filtering the report to only include desired information. Date range selectors refine report data and yield important financial data such as total sales made within the box office against public purchases as well as a breakdown by cash or credit card type. All reports are exportable to Excel.
Encourage ticket sales by offering your customers discounts. Create Coupon Codes with a specified discount on a given event. Decide how many times the coupon can be redeemed. Customers enter a predefined coupon code during the checkout process and see the discount applied immediately off the cost of the ticket value.
Season subscribers can be managed in 3 different types of Season Ticket Packages. 1. Allow your customers the flexibility to dynamically select a date for each of the events included in the package prior to the season. 2. Set a predefined date for each production prior to the season. 3. Sell a subscription in the pre-season that issues each subscriber a coupon code to redeem once per production as the events draw near.
Print directly to your box office’s thermal ticket printers. Every hard ticket automatically includes all event information, a unique bar code, and the venue address and phone number. Compatible with all major industry leaders: Boca, DataMax, and Practical Automation. Formatted for a 5.5″ x 2″ ticket with a 1″ stub. Custom thermal ticket layouts are available upon request for a one time set-up fee.
Rapidly processing orders is vital to getting patrons to their seats, and using our online point of sale interface, you can quickly process ticket purchases. All sales whether through the box office or via at-home purchases are fully integrated into each report. Credit Card swipe integration is available for even faster processing at the window.
ThunderTix is proud to announce our custom survey feature allowing you to pose up to five different questions to buyers during the checkout process. Use our “required fields” option to ensure you receive answers to questions you simply simply must know to fulfill an order appropriately.
ThunderTix is excited to announce the new custom email feature allowing you to create re-usable templates for beautiful, richly formatted confirmation emails that closely match the look and feel of your business. Use email confirmations to inspire additional ticket sales by displaying your upcoming events.
The Outlet Tracking Upgrade requires sales agents to select the current location they are selling tickets from that day, before allowing any orders to be processed. The outlet is tracked and tied to each order sold allowing you to monitor sales at ticket outlets and box offices.
Create easy to manage incentive programs for your Commissioned Sales Agents, and track sales based on the event and ticket types sold. Also included is the ability to create users with access to sell tickets at predetermined discount prices. (i.e Hotel concierge users sell tickets at $5.00 below the public price.)
A successful tour company wants to allow a complimentary tourist business, like a sunset cruise, to sell tickets alongside their own events. Or 3rd party promoters or operators may need access to their own financial data, Event Restricted Access keeps your account data separate from the 3rd parties.