Category : Updates

  • Percent Off Coupons

    April 20-May 16 System Updates New Percent Off Coupons We are excited to roll out often requested percentage based coupons! Now coupons can offer a flat percentage off the order subtotal. This will prevent large face value coupons from being redeemed on your lowest ticket offering. We’d love to hear your feedback, so do share your thoughts. Search Orders via Sales Method You’ve asked us to provide a way to find orders sold through your website or via Facebook, and now you have it! ...

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  • Spotlight – George W. Bush keynote for Plumstead Christian School

    We have written about the time-sensitive nature of re-starting a past event, now we’ll discuss another time-sensitive aspect of ticket sales – the importance of graceful non-availability prompts once your event has concluded. Why do we blog this? This post is part of an on-going series of “spotlights”. We want to bring examples of how others use their ThunderTix accounts to your attention. We feel strongly that pragmatic, real-world results convey the value of our tools to y...

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  • Add Your Venue’s Twitter Account for Sharing

    As promised, our ThunderTix system upgrade to the cloud enables us to make more frequent updates without service interruption. This increased agility would be hampered if we needed to send our emails notifying our venues about each upcoming change. Instead, our new policy will be to notify you only when new changes are more significant and might impact your daily processes, such as rolling out new features or affecting current policies. Our “rolling update list” will now show the mos...

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  • ThunderTix is on the Cloud

    A Cloud Based Ticketing System We’ve had a tremendous year and in order to prepare for continued expansion and new features, we made the switch to a cloud infrastructure. What does this mean to you? Faster navigation, quicker downloads and no slowdowns due to heavy server traffic. At the same time, we’ve taken the opportunity to overhaul our design for a more streamlined interface with lots of new changes and additions. Please take a moment to read through the items below and fam...

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  • ADA Wheelchair Seating

    The Americans with Disabilities Act (ADA) passed new regulations to include provisions regarding the sale of accessible tickets, including providing people with disabilities with the opportunity to purchase tickets using the same methods available to patrons without disabilities. The ThunderTix support staff can now specify seats within a seating chart as wheelchair seats. The seats will include the caption “Wheelchair” in front of the seat label along with a Wheelchair icon upon ...

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  • Social Event Sharing

    In the past, we have released many improvements and new features in a single update. We’re going to move away from large releases and instead focus on smaller releases on a more frequent basis. This will allow for a quicker release schedule with minimal disruption. Please share your feedback with us! Events are more fun with friends! Social Event Sharing After Purchase After completing a purchase, your customers will have the opportunity to share their purchase on Facebook and Twitter, as ...

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